AI use cases in Germany
27 documented implementations
Operationalizing Analytics Data at Scale (DEICHMANN SE)
DEICHMANN SE
DEICHMANN SE, Europe's largest footwear retailer with roughly 4,700 stores in more than 30 countries and about 8.7 billion euros in 2024 revenue, adopted Databricks Lakebase, a managed PostgreSQL database integrated with its Databricks Lakehouse, to activate governed customer and product data for e-commerce marketing without building separate integration pipelines. Lakebase reduced a data-product publishing pipeline to 3 clicks and about 30 seconds, and is now in production across Europe feeding SAP Emarsys for e-commerce marketing.
omni:us: A cloud AI pipeline brings order to insurance claim processing
omni:us
omni:us, a Berlin-based firm spun out of parent company Qidenus Technologies, built a hybrid on-premises and cloud AI pipeline that sorts insurance claims paperwork and automates processing for European insurers. The system captures data on-premises and processes it using cloud AI, combining convolutional neural networks, NLP, optical character recognition and handwritten text recognition to convert unstructured claims documents into structured data, aiming to help insurers settle claims within minutes instead of weeks. For a handwritten car claims case, the model achieved a handwritten character error rate of 7.25%. The company uses Google Kubernetes Engine and Container Registry for its European clients and supports on-premises deployment for insurance customers.
FraportGPT Leads the Way to the Airport of the Future: Fraport Makes Employees' Daily Tasks Easier with Azure OpenAI Service
Fraport AG
Fraport AG, operator of Frankfurt Airport, launched FraportGPT, a company-wide employee chatbot built on Azure OpenAI Service, as its first step toward automating operations ahead of an expected 30 percent workforce reduction through aging alongside 30 percent planned growth. Programmers use it to draft code statements, lawyers use it to summarize long texts, and administrative staff use it for emails and letters and even rental-pricing formulas. Fraport plans to connect FraportGPT to in-house data sources next to further increase efficiency.
Deutsche Telekom Launches Industrial AI Cloud, One of Europe's Largest AI Factories, in Munich
Deutsche Telekom
Deutsche Telekom officially launched its Industrial AI Cloud in Munich's Tucherpark, a sovereign AI factory built over six months with NVIDIA and data center partner Polarise on nearly 10,000 NVIDIA Blackwell GPUs (including DGX B200 systems and RTX PRO Server GPUs), delivering up to 0.5 ExaFLOPS of computing power operated under German data protection, security and availability requirements. The factory is already operating at over a third of its capacity, with existing customers including Munich-based robotics company Agile Robots and engineering simulation firm PhysicsX. It underpins the 'Deutschland Stack' built with SAP (T-Systems providing infrastructure/platform, SAP providing Business Technology Platform and AI applications), and hosts the SOOFI (Sovereign Open-Source Foundation Models) research project, in which Leibniz Universität Hannover contracted Deutsche Telekom to provide infrastructure for training a sovereign, European-language-focused open-source LLM with around 100 billion parameters.
German Federal Employment Agency deploys cloud-based AI with Privatemode
German Federal Employment Agency (Bundesagentur für Arbeit)
The German Federal Employment Agency (Bundesagentur für Arbeit, BA), with over 110,000 employees and one of the largest public authorities in Germany, needed an internal knowledge management AI chatbot but a local AI deployment would have been very time-consuming. It tested Privatemode, the confidential AI service from Edgeless Systems, which encrypts data during storage, transmission and processing. Using the Privatemode API, the BA set up a chatbot that answers questions from internal databases of its Cloud Center of Excellence, accessing the open-source Llama 3.3 70B model and scaling without owning GPU infrastructure, while keeping user data such as AI prompts protected against access by cloud, model, or service providers.
Epilot reduces email processing time by 87% using Amazon Bedrock
Epilot
Cologne, Germany-based Epilot, which provides an extended-relationship-management (XRM) platform for energy companies, built an AI email-summarization feature on Amazon Bedrock (Anthropic's Claude via serverless AWS Lambda/SQS architecture) that summarizes long customer email threads for its 170+ energy-sector customers. Epilot generates 55,000 AI email summaries monthly with a negligible failure rate; about 80% of users say the feature simplifies their work, and users save 87% of the time previously spent on email management. Epilot also built a 'suggested actions' feature that auto-updates customer records from email content with a human in the loop, and keeps all processed data within an EU AWS Region using Amazon Bedrock's zero-retention data policy.
Aareon builds AAVA, an AI virtual assistant integrated into its German property-management ERP, using Amazon Bedrock
Aareon
Aareon, a Germany-headquartered property management software provider, integrated an AI virtual assistant called AAVA into its German ERP solution Wodis Yuneo using Amazon Bedrock. AAVA lets real estate housing company customers query documents, request information through chat, automate processes, and accelerate workflows -- including scheduling appointments between tenants and craftsmen, coding invoices, analyzing images to draft damage reports, and sorting incoming email, with both text and voice support. Aareon uses various LLMs available through Bedrock, including Anthropic's Claude models and Amazon Nova models, testing and selecting models by complexity and price performance for each use case (for example, a higher token-limit model for calculating service charges). The Bedrock deployment runs in the AWS Germany (Frankfurt) Region to help meet GDPR requirements, with customer data not used to train or improve the underlying models. The first version of AAVA was built in 4 weeks and announced to customers within 6 months, developed with support from AWS Partner Reply.
Volkswagen Group Invests up to One Billion Euros in AI
Volkswagen Group
Volkswagen Group announced plans to invest up to one billion euros by 2030 in AI-driven vehicle development, industrial applications and high-performance IT infrastructure, expecting efficiency gains and cost avoidance of up to four billion euros by 2035. More than 1,200 AI applications are already active across the Group. In vehicle development, Volkswagen is building an AI-powered engineering environment with partner Dassault Systèmes to shorten product development cycles to 36 months or less. On the shop floor, the Digital Production Platform connects more than 40 sites with AI applications for production optimization. The Group is also expanding its private cloud infrastructure to keep sensitive data processing within Europe.
Humanoid's HMND 01 completes autonomous logistics at Siemens factory in Erlangen
Siemens
At a Siemens blueprint autonomous electronics factory in Erlangen, Germany, Humanoid's HMND 01 wheeled humanoid robot — running the NVIDIA Jetson Thor edge AI module for on-robot compute and developed using Isaac Sim and Isaac Lab open frameworks for simulation and reinforcement learning — completed autonomous logistics operations in a first proof of concept within the production environment. Humanoid's simulation-first development compressed what typically takes up to two years of hardware development down to seven months.
BMW Group Delivers Generative AI-Based Cloud Optimization Assistant (ICCA) Using AWS
BMW Group
BMW Group developed the In-Console Cloud Assistant (ICCA), a conversational generative AI assistant built with Amazon Bedrock, to help its 450+ DevOps teams across more than 450 AWS accounts monitor performance, identify bottlenecks, and detect optimization opportunities. Built with the AWS Generative AI Innovation Center, ICCA keeps data within the BMW Cloud Room hosted on AWS and has helped BMW scale cloud governance and reduce costs and time to market.
Revolutionizing Audi's Welding Inspection System through AI
Audi
Audi implemented an AI-powered quality control system to transform its welding inspection process, expanding on previous manual ultrasound inspections that covered only 5,000 points per vehicle. The AI system analyzes 1.5 million weld points across 300 vehicles per shift, letting production staff focus on addressing potential anomalies rather than manual inspection. Following its success, Volkswagen Group is expanding the technology across multiple sites, including Audi Brussels, VW Emden and Audi Ingolstadt, with site-specific AI model retraining to accommodate varying welding parameters.
Berenberg's Gemini Enterprise transformation
Berenberg
Berenberg, Germany's oldest private bank (founded 1590, €39 billion AUM, 1,600 employees), is the first bank in Europe rolling out Gemini Enterprise bankwide with Google Cloud. Berenberg's AI journey began in 2018 with traditional ML for portfolio management, then in 2022 the bank built BegoChat, a custom AI assistant on Vertex AI, to aggregate and analyze broker reports, company filings, and news for equity portfolio managers, infused with Berenberg's proprietary investment frameworks. A similarly built tool generates the bank's daily 'Morning Mail' market briefing, with AI assistance producing content 85-90% faster with human review for quality and compliance. Berenberg later adopted NotebookLM for an 'Everyday AI' layer of document summarization, translation, and comparison, and is now rolling out Gemini Enterprise (formerly AgentSpace) across the bank starting in 2026, giving employees a marketplace of centrally managed generic and role-specific agents (Research, financial analysis, Due Diligence support).
COMLINE launches GenAI-as-a-service based on HPE Private Cloud AI from German data centers
COMLINE SE
German IT service provider COMLINE SE is expanding its cloud offering with HPE Private Cloud AI, co-developed by HPE and NVIDIA, deployed within its existing GreenLake environment operated from data centers in Berlin and Frankfurt/Main. COMLINE's first generative AI project will use HPE Private Cloud AI to classify 1.6 million legal documents per day for compliance checks for a real-estate business customer, while ensuring data sovereignty from German cloud data centers. COMLINE will also use the solution to further automate its own IT operations.
BMW Group boosts production efficiency with NVIDIA DGX and generative AI
BMW Group
BMW Group uses NVIDIA DGX systems to train deep-learning-based synthetic data generation models that power SORDI (Synthetic Object Recognition Dataset for Industries), the largest open-source dataset for industrial AI with over 800,000 photorealistic images across 80 categories. DGX systems deliver an 8x boost in data scientist productivity and 4-6x improved performance over BMW's prior legacy systems; AI training for door-sill defect detection now takes under an hour using as few as five images, and the time required for employees to implement AI automation in QA tasks overall has been cut by more than two-thirds.
NPG launches AI-powered 'Frag Mich' article chat for subscribers
Neue Pressegesellschaft (NPG)
Neue Pressegesellschaft (NPG), publisher of Südwest Presse, Märkische Oderzeitung and Lausitzer Rundschau, launched 'Frag Mich', a question-answering chat feature built with AI vendor Retresco. Subscribers can ask free-form questions about current and archived articles; a RAG system answers using only editorially reviewed content and cites sources.
RTLZWEI Hones Competitive Edge with Red Hat OpenShift AI
RTLZWEI
RTLZWEI, a German broadcaster and digital media company, modernized its on-premise core system BOBY by deploying Red Hat OpenShift Platform Plus and Red Hat OpenShift AI, with guidance from Red Hat Consulting and Red Hat Training. A proof of concept integrated NVIDIA H100 GPUs with Red Hat OpenShift AI, using Whisper on vLLM to speed up video transcription for subtitles, dubbing and accessibility. By fine-tuning the transcription model with its own data, RTLZWEI reduced the word error rate by 33%. The platform also hosts LLMs for data science experiments, forecasting and fine-tuning, running on-premise to meet data sovereignty and cybersecurity requirements.
BMW Group deploys humanoid robots in production with Hexagon and Figure AI
BMW Group
BMW Group carried out an initial test deployment of Hexagon's humanoid robot AEON at its Leipzig, Germany plant in December 2025, part of a phased program with a further test deployment planned for April 2026 ahead of the actual pilot phase starting summer 2026. This follows an earlier, successfully completed pilot with Figure AI's Figure 02 robot at BMW's Spartanburg, USA plant: over ten months, Figure 02 worked ten-hour shifts five days a week, supporting production of more than 30,000 BMW X3 vehicles by removing and positioning sheet metal parts for welding, moving more than 90,000 components across roughly 1.2 million steps and 1,250 operating hours. BMW created a new 'Center of Competence for Physical AI in Production' to evaluate and scale humanoid robotics -- combining digital AI agents with physical robots -- across its production network.
KI hilft bei Onlineanmeldung der Eheschließung
Landeshauptstadt Wiesbaden
Die Landeshauptstadt Wiesbaden setzt bei der Onlineanmeldung zur Eheschließung nun Künstliche Intelligenz ein. Die KI generiert direkt nach der Anmeldung eine individuelle Übersicht der benötigten Dokumente für das Traupaar, analysiert die hochgeladenen Unterlagen anhand von zehn typischen Konstellationen, prüft Vollständigkeit und Lesbarkeit und bereitet die Dokumente für die fachliche Prüfung vor. Ein Ampelsystem zeigt den Standesbeamtinnen und Standesbeamten, ob Dokumente fehlen. Die rechtliche Prüfung und Entscheidung verbleiben beim Standesamt. In Wiesbaden melden 75 Prozent der Traupaare ihre Eheschließung online an.
Deutsche Telekom and NVIDIA launch sovereign Industrial AI Cloud for German manufacturers
Deutsche Telekom
Deutsche Telekom and NVIDIA unveiled the Industrial AI Cloud, a sovereign, enterprise-grade AI platform built in German data centers with up to 10,000 NVIDIA GPUs (including DGX B200 systems and RTX PRO Servers), NVIDIA AI Enterprise and NVIDIA Omniverse, going live in early 2026. Siemens will use the platform to accelerate industrial AI adoption; Mercedes-Benz and BMW will run AI-driven digital twin simulations for vehicle development; Agile Robots will train and validate robotic foundation models; and Wandelbots NOVA will run digital-twin-based testing and deployment on factory floors.
BMW uses NVIDIA Omniverse Enterprise and Isaac Sim to build digital twins of its factories
BMW
BMW, which produces 2.5 million cars a year with 99 percent of them customized before purchase, uses NVIDIA Omniverse Enterprise to simulate its factories in real time as a photorealistic digital twin, connecting applications like Bentley Microstation and Autodesk Revit. BMW also employs NVIDIA Isaac Sim to train delivery robots using synthetic data generation with domain randomization, and NVIDIA Fleet Command to orchestrate robots and machines across its production network.
BMW Group scales Virtual Factory digital twins to cut production planning costs by up to 30 percent
BMW Group
BMW Group is industrialising its Virtual Factory, with production planners continuously scaling applications in digital twins of over 30 production sites built on NVIDIA Omniverse. Automated collision checks for new vehicle models that once took almost four weeks of real-world testing now take three days to simulate virtually, and production planning costs are projected to fall by up to 30 percent.
Neue Pressegesellschaft launches AI article chat 'Frag Mich' with Retresco
Neue Pressegesellschaft
German media group Neue Pressegesellschaft (NPG), whose news portals get around 24 million visits a month, launched 'Frag Mich' ('Ask Me'), an AI question-answering feature built with Retresco using Retrieval-Augmented Generation (RAG) technology. Available in the mobile apps of NPG titles SÜDWEST PRESSE, Märkische Oderzeitung and LAUSITZER RUNDSCHAU, it lets subscribers ask free-form questions and get answers grounded exclusively in editorially reviewed articles, with clearly cited sources and links to original content.
Frankfurter Allgemeine Zeitung relaunches app "FAZ. Der Tag" with AI-generated article summaries
Frankfurter Allgemeine Zeitung (FAZ)
Frankfurter Allgemeine Zeitung redesigned its news app "FAZ. Der Tag," which presents the most important topics of the last 24 hours along with a daily podcast and news quiz. The relaunched app offers AI-generated article summaries for a quick overview, alongside personalization by topic, a new design with improved navigation, and a read-aloud function. The publisher introduced a new subscription model for the app: free for the first 30 days, then €0.99 for the first month and €7.99 per month thereafter, with free access for FAZ+ and FAZ/FAS digital subscribers.
Schaeffler unlocks factory insights with Microsoft Cloud for Manufacturing
Schaeffler
Schaeffler, a global motion technology company with 10,000+ employees in Germany, worked with partner Avanade to pilot data solutions in Microsoft Fabric and a generative AI agent in Azure AI, part of Microsoft Cloud for Manufacturing, to unlock intelligence across diverse IT/OT systems (including ERP, SCM and MES) across a solution designed to scale to over 100 plants. Employees now ask the agent natural-language questions and get near real-time insights such as scrap rates, yields and energy usage; for example, asking what caused downtime on a line yields an instant detailed response instead of engineers spending hours investigating.
HARTING reduces design time from weeks to minutes with Siemens and Azure AI
HARTING
HARTING, a German maker of industrial connectors with more than 27,000 product options, built an AI-guided Han® Configurator powered by Microsoft Azure OpenAI Service and Microsoft Cloud for Manufacturing that lets customers describe requirements in natural language and get guided to the right product in about one minute, down from 15-20 minutes. For custom designs, a companion tool built by HARTING's Innovation Hub interoperates with Siemens' NX and Simcenter (part of Siemens Xcelerator) to refine 2D layouts, generate 3D models and run basic thermal FEM simulations, cutting custom prototype creation from weeks to minutes.
Süddeutsche Zeitung: Lokalinformationen per WhatsApp
Süddeutsche Zeitung
Süddeutsche Zeitung (SZ) launched WhatsApp channels for districts around Munich, offering free local news, event information and regional updates. Content comes from SZ's local newsrooms and is supplemented by automatically generated information produced in cooperation with Berlin media startup Beat Squares, which uses AI to process data from publicly accessible sources. All contributions are editorially reviewed before publication. More than 4,000 users subscribed within the first three days.
Deutsche Telekom partners with McKinsey to scale hyper-personalized agent training with gen AI
Deutsche Telekom
Deutsche Telekom partnered with McKinsey to build a generative-AI-powered learning and coaching engine to upskill 8,000 human agents in the field and call centers. The team spent six weeks diagnosing agent needs with millions of data points, then four months building and refining the MVP, embedding prompts into agent workflows (e.g. a training video is triggered if an agent struggles with eSIM activation). The likelihood of customers recommending the company increased by 14%.