CareMates Cuts Patient Admission Time from Five Hours to One with AI on AWS
German health-tech startup CareMates built a cloud- and AI-powered patient admissions system for elderly care and social services, using Amazon Bedrock to read online intake forms submitted by relatives and extract data into a digital record, replacing a paper-based process. The AI-powered system saves around four hours per admission, cutting the process from five hours to one, and has processed over 15,000 inquiries across more than 350 care facilities in Germany.
Overview
German health-tech startup CareMates built a cloud- and AI-powered patient admissions system for elderly care and social services, using Amazon Bedrock to read online intake forms submitted by relatives and extract data into a digital record, replacing a paper-based process. The AI-powered system saves around four hours per admission, cutting the process from five hours to one, and has processed over 15,000 inquiries across more than 350 care facilities in Germany.
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Inspect the highlighted sourceThe challenge
Patient admissions in Germany's elderly-care and social-services sector were still largely paper-based: relatives had to call in information, facilities received five to ten requests a week with long waiting lists, and when capacity opened up staff had to search through paper folders to find still-eligible applicants.
The solution
With CareMates, relatives fill in an online form instead of calling in, and AI reads and extracts the relevant data to create a digital record that can be easily updated. CareMates' AI services are built on Amazon Bedrock, giving the team access to multiple foundation models and the flexibility to keep evolving its AI functionality.
Reported business value
The AI-powered system saves around four hours per admission, bringing the process from five hours down to one and giving care workers back up to a third of their day; CareMates has processed over 15,000 inquiries across more than 350 care facilities.
Sources
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