Hamburg rolls out the LLMoin AI text assistant to about 40,000 city administration employees
Freie und Hansestadt Hamburg· GermanyLLMoinThe City of Hamburg and IT provider Dataport jointly developed LLMoin, an AI assistant for text and research work available through a secured web interface in the city intranet. After a trial with a cross-agency user group, a staged rollout began in December 2024 and reached all core-administration staff (about 40,000) within eleven months, accompanied by training. Functions include summarising content, drafting texts such as emails and searching documents. Lower Saxony, Bremen, Sachsen-Anhalt and Rhineland-Palatinate have decided to reuse it.
Overview
The City of Hamburg and IT provider Dataport jointly developed LLMoin, an AI assistant for text and research work available through a secured web interface in the city intranet. After a trial with a cross-agency user group, a staged rollout began in December 2024 and reached all core-administration staff (about 40,000) within eleven months, accompanied by training. Functions include summarising content, drafting texts such as emails and searching documents. Lower Saxony, Bremen, Sachsen-Anhalt and Rhineland-Palatinate have decided to reuse it.
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The City of Hamburg and IT provider Dataport jointly developed LLMoin, an AI assistant for text and research work available to city employees through a secured web interface in the city intranet. Besides a classic prompt function it offers three entry functions, for example to summarise content, formulate texts such as emails or search specifically in documents.
Reported business value
After the staged rollout LLMoin is available to about 40,000 employees of the Hamburg administration. Lower Saxony, Bremen, Sachsen-Anhalt and Rhineland-Palatinate have decided to use it, benefiting from Hamburg's experience. The article says Hamburg promotes efficiency and digital skills with LLMoin and gives no outcome figures.
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