Government & Public SectorConversational AI

Stadt Stuttgart tests an AI chatbot on its city website answering in twelve languages

Landeshauptstadt Stuttgart· Germany

From 8 April 2025 the City of Stuttgart offers an AI-supported chatbot on stuttgart.de that answers questions in twelve languages using DeepL, combining pre-written answers from city departments with labelled AI-generated answers with source references. The technology is built for municipal needs and already used in Augsburg and Würzburg; users can rate answers.

Overview

From 8 April 2025 the City of Stuttgart offers an AI-supported chatbot on stuttgart.de that answers questions in twelve languages using DeepL, combining pre-written answers from city departments with labelled AI-generated answers with source references. The technology is built for municipal needs and already used in Augsburg and Würzburg; users can rate answers.

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