Microsoft Foundry
4 use cases using this technology
UNIQA SEE cuts health insurance claims processing times by 90% with Azure AI
UNIQA Insurance Group
UNIQA SEE's claims handlers faced fragmented documents, manual tasks, and heavy call-center reliance that slowed claims processing. Using Microsoft Azure AI alongside Microsoft Foundry, Azure Document Intelligence, and Azure OpenAI, UNIQA SEE built an end-to-end AI-driven medical referral solution that extracts, validates, and integrates referral letter data via APIs into the core claims system. The solution reduced claims processing time from 15-30 minutes to 2-3 minutes (an 85-90% reduction), lowered costs and call volumes, and freed staff for higher-value work. UNIQA SEE also introduced a self-service web and mobile app allowing customers to submit medical referral letters digitally. UNIQA SEE became the first insurer in Southeastern Europe to implement an AI-powered business process solution of this kind.
Coca-Cola brings its iconic Santa into the future with an AI-powered avatar
Coca-Cola
Coca-Cola created an AI-powered avatar of its iconic Santa character that talks with consumers in real time, using Microsoft Foundry, Azure Speech in Foundry Tools, and Azure Cosmos DB. The avatar launched in 26 languages and spread across 43 countries, generating over 1 million consumer engagements.
Vodafone applies Microsoft's AI-powered blueprint for autonomous network operations
Vodafone
Vodafone is working with Microsoft to apply a proven AI-powered blueprint for autonomous network operations across transport infrastructure and field-force management, combining Vodafone's network expertise with Microsoft Foundry and the Network Operations Agent (NOA) framework. The blueprint is built on Microsoft's own experience running autonomous agents across its global Azure transport network, where AI continuously monitors performance, identifies root causes, and autonomously manages more than 65% of fibre-break field dispatches, improving time to repair by up to 25% and accelerating root-cause analysis by 80%.
Levi Strauss & Co. builds a Super Agent with Microsoft Foundry
Levi Strauss & Co.
Levi Strauss & Co. uses Microsoft Foundry and GitHub Copilot to build purpose-driven AI agents that connect to enterprise systems such as SAP, HR platforms and retail systems, orchestrated through a planned unified 'Super Agent' experience inside Microsoft Teams. The company first rolled out Microsoft 365 Copilot enterprise-wide, then used Foundry as an orchestration layer with Azure Functions for backend execution, aiming to let employees get answers and complete tasks like checking inventory or initiating HR requests through a single natural-language interface.