Eczacıbaşı Holding Scales 27 AI Agents Across Affiliates with Microsoft Copilot Studio

Overview

Turkish industrial group Eczacıbaşı Holding launched 'Mission AI' to unify fragmented AI efforts across its affiliates, using Microsoft Copilot Studio and Microsoft Foundry. From 358 submitted ideas, 58 were developed with support from partner Mindworks, yielding 27 finalized agents including Sentra, which cut supplier-risk decision cycles from up to two weeks to under three days, and Maden360, which cut mining analytical processing time by over 90%. The 27 agents are projected to generate approximately €3.8 million in annual value and free nearly 5,000 hours of operational capacity per year.

The challenge

AI efforts at Eczacıbaşı Holding were siloed across its diversified affiliate portfolio, with fragmented tools, manual workflows and limited sharing of best practices, restricting enterprise-wide scale and impact.

The solution

Eczacıbaşı Holding launched "Mission AI" using Microsoft Copilot Studio and Microsoft Foundry, underpinned by Azure AI Services and Azure OpenAI in Foundry Models, to let business users across affiliates build AI agents; from 358 submitted ideas, 58 were developed into prototypes with support from Microsoft Solutions Partner Mindworks, producing 27 finalized agents including Sentra for supplier risk and Maden360 for mining operations.

Reported business value

The 27 finalized agents are projected to contribute approximately €3.8 million in annual financial value, and the program is also expected to release nearly 5,000 hours of operational capacity each year, driven by automation and faster decision-making; the Sentra agent cut supplier-risk decision cycles from up to two weeks to under three days, and the Maden360 agent cut mining analytical processing time by over 90%.