Microsoft Fabric
5 use cases using this technology
Banco Ciudad builds 10 AI agents in six months with Microsoft 365 Copilot and Copilot Studio
Banco de la Ciudad de Buenos Aires
Banco de la Ciudad de Buenos Aires (Banco Ciudad) established an AI Center of Excellence and deployed Microsoft 365 Copilot, Copilot Studio and Azure AI Services to automate tasks and build AI agents. Starting from a pilot of 1,000 Copilot licenses, the bank built over 10 AI agents in Copilot Studio within six months to automate tasks like PDF text extraction and employee training. The bank freed up 2,400 hours annually, saved USD14,500 per month via call-center sentiment analysis on 70,000+ monthly interactions, and projects a total AI impact of USD75,000 per month, with a 90% internal approval rating for deployed AI agents, achieved without headcount reduction.
KT Corporation and Microsoft launch five-year multibillion-dollar AI partnership in Korea
KT Corporation
KT Corporation and Microsoft announced a five-year, multibillion-dollar strategic partnership to drive AI transformation for more than 650,000 businesses and 17 million consumers in Korea. The plan includes a Korea-customized GPT-4o via Azure OpenAI Service, a Korean sovereign cloud (Secure Public Cloud) built on Microsoft Cloud for Sovereignty, a new AX-specialized service company, an AI co-innovation center with Microsoft Research, and deployment of Microsoft 365 Copilot and GitHub Copilot to KT employees, with more than 19,000 employees to be trained in cloud and AI skills.
SPAR ICS Enhances Shopping and Optimizes Supply Chain with Cloud for Retail
SPAR ICS
SPAR ICS, the independent IT unit of SPAR Austria Group, used Microsoft Cloud for Retail to build the SPAR shopping app and created an award-winning AI-enabled demand forecasting system with Azure Synapse Analytics, now moving to Microsoft Fabric. The new system helps SPAR Austria Group optimize its supply chain, achieving 90 percent inventory prediction accuracy. Future plans include using Copilot for Microsoft 365 to enhance employee productivity.
LSEG unifies 30 data systems, reducing product development time with Fabric
LSEG (London Stock Exchange Group)
LSEG, a trusted data partner to 44,000 customers in more than 170 countries, partnered with Microsoft to build a unified data platform on Microsoft Fabric, consolidating 30 systems, 1,200 datasets and 33 petabytes of data. Using Apache Spark on Fabric, Apache Airflow in Fabric, Microsoft Purview and OneLake, LSEG reduced product development timelines for new data products from years to months; onboarding data and creating a new product now happens in months, accelerating launches such as its ESG and Fundamentals data products. LSEG processes around 80,000 files daily on Spark on Fabric, consuming approximately 280,000 capacity units per day, with month-on-month consumption growing more than 50%. The company is also building AI-readiness by hosting Model Context Protocol (MCP)-powered data in OneLake and enabling financial professionals to build custom AI agents via Copilot Studio.
Schaeffler unlocks factory insights with Microsoft Cloud for Manufacturing
Schaeffler
Schaeffler, a global motion technology company with 10,000+ employees in Germany, worked with partner Avanade to pilot data solutions in Microsoft Fabric and a generative AI agent in Azure AI, part of Microsoft Cloud for Manufacturing, to unlock intelligence across diverse IT/OT systems (including ERP, SCM and MES) across a solution designed to scale to over 100 plants. Employees now ask the agent natural-language questions and get near real-time insights such as scrap rates, yields and energy usage; for example, asking what caused downtime on a line yields an instant detailed response instead of engineers spending hours investigating.