AI use cases for Human Resources
4 documented implementations
Lojas Renner Powers Retail AI Agents
Lojas Renner, Brazil's largest fashion retailer with over 20,000 employees, used the Databricks Data + AI Platform to build an AI agent factory. Using Delta Lake, Unity Catalog and Agent Bricks, it deployed an Internal Support Agent that automates HR and operational questions, a Labor Relations Agent serving over 430 users, an Executive Insights Agent, and Voice of the Customer Analytics, reducing response times, boosting agent retention and automating handling of most internal support calls.
Keeping Every Patient Healthier as Fast as Care Demands
Duly Health and Care, the largest multi-specialty physician-owned practice in the U.S., migrated from a 17-year-old SQL Server warehouse to the Databricks Data + AI Platform, unifying nearly 60 data sources including Epic and Workday via Delta Lake and Unity Catalog. Duly's data science team used MLflow and AutoML to build a hospital readmission prediction model, comparing Random Forest, LightGBM and XGBoost algorithms, trained on 100,000 historical patients and achieving a ROC AUC of 89.2%. The company also built a conversational "Physician Finder" tool integrated into its Epic workspace, and five Genie Agents (Patient, Provider, Finance, HR, Appointments) letting non-technical staff query live data in plain English. Duly reports a 29% drop in hospital readmission rates (14% to 10%), saving an estimated $4.5 million annually, a 30% reduction in data platform costs versus SQL Server, and roughly double the number of data projects completed in 2025 versus 2024 with the same headcount.
Attensi Uses the Power of AI to Reduce the Time It Takes to Develop Content by up to 95%
Norwegian gamified-training software company Attensi enhanced its Creator authoring tool and simulation training platform with generative AI built on AWS services including Amazon Bedrock, Amazon SageMaker, and Amazon EKS, plus AWS Partner Hugging Face. The AI features generate dialogue, tasks and minigames, translate text, and convert text to speech, cutting content-creation time by 90-95% with Creator's AI copilots. Attensi's aggregate customer data shows game-based training drives a 19% productivity increase, 5x faster time to competence, 85% knowledge-gap closure, 2.5x revenue growth, and 75% attrition reduction.
GoJob enhances recruitment capabilities with Mistral
Gojob, a French HR-tech platform specializing in temporary worker staffing that processes over 2 million applications and completes approximately 60,000 recruitments annually across Europe and North America, integrated Mistral Large into its recruitment platform on Azure. The GenAI recruiting assistant conducts real-time conversations with candidates to automate pre-qualification and initial candidate screening.

