First Abu Dhabi Bank speeds up HR tasks with Oracle's AI chatbot
First Abu Dhabi Bank· United Arab EmiratesOracle Digital Assistant · Oracle Fusion Cloud HCM · Cohere AI modelsFirst Abu Dhabi Bank (FAB) partnered with Oracle to develop an AI-powered HR chatbot using Oracle Digital Assistant and Cohere AI models on dedicated AI clusters, built in just four months using Oracle Digital Assistant's sandbox environment. The chatbot automates leave, salary, and other HR tasks, delivering conversational HR information that has helped improve efficiency, reduce costs, and accelerate HR processes.
Overview
First Abu Dhabi Bank (FAB) partnered with Oracle to develop an AI-powered HR chatbot using Oracle Digital Assistant and Cohere AI models on dedicated AI clusters, built in just four months using Oracle Digital Assistant's sandbox environment. The chatbot automates leave, salary, and other HR tasks, delivering conversational HR information that has helped improve efficiency, reduce costs, and accelerate HR processes.
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Inspect the highlighted sourceThe challenge
After migrating legacy systems to the cloud and integrating Oracle Fusion Cloud HCM, First Abu Dhabi Bank wanted to infuse AI across its HR systems to drive end-to-end automation and make HR workflows more efficient.
The solution
FAB partnered with Oracle to develop an AI-powered HR chatbot using Oracle Digital Assistant and Cohere AI models on dedicated AI clusters. Oracle Digital Assistant's flexible sandbox environment helped facilitate rapid testing and development of the chatbot in just four months. The chatbot automates leave, salary, and other tasks, delivering clear, conversational HR information.
Reported business value
The chatbot has helped improve efficiency, reduce costs, and accelerate HR processes, contributing to a better work environment, and was built and tested in just four months.
Sources
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