Claude Code
5 use cases using this technology
bunq builds intelligent banking assistant Finn with Claude
bunq
bunq, Europe's second-largest neobank serving 20 million users, built a multi-agent banking assistant called Finn using Claude, selected after A/B testing showed superior multi-step reasoning for investigating failed payments, transaction disputes, and account issues. In 2024, bunq became the first bank to launch real-time speech-to-speech AI translation, letting users speak to support agents in their native language, alongside app translation into 38 languages. With Claude's advanced reasoning, bunq's automated resolution rate improved by 8%, bringing total support automation to over 80% of tickets, account opening now takes 5 minutes instead of days, and new developers using Claude Code contribute meaningful code in 16 hours instead of 40 (a 60% reduction).
Doctolib accelerates developer productivity with Claude Code
Doctolib
Doctolib, Europe's leading healthcare technology platform serving 420,000 health professionals and 90 million patients, rolled out Claude Code across its entire engineering team after piloting with 30 engineers. The platform team built a centralized repository of reusable prompts, custom commands, and subagents for documentation, testing, code review, and debugging. Claude Code migrated the company's entire legacy visual regression testing infrastructure in hours instead of weeks, automatically updates technical documentation on every code change, and now handles pull request reviews instantly through automated Claude-powered reviews on their main infrastructure repository.
Novo Nordisk accelerates clinical documentation and drug development with Claude
Novo Nordisk
Novo Nordisk, a global pharmaceutical company headquartered in Europe, built NovoScribe, an AI-powered documentation platform using Claude Code, Amazon Bedrock and MongoDB Atlas, to automate clinical study report (CSR) generation. Claude helped cut writing times on CSRs by 90%, reducing time spent producing clinical study documentation from 10+ weeks to 10 minutes, and delivered a 95% reduction in resources needed to create device verification protocols. The platform expanded from clinical trial reports to device protocol documentation and patient materials, and an 11-person development team, including non-technical staff, now prototypes features using Claude Code.
Vambe Powers Conversational Commerce Across Latin America with Claude
Vambe
Vambe, a Chilean startup, built a conversational AI platform on Claude that automates sales conversations, lead qualification, and transactions for over 1,500 mid-sized businesses across Latin America via WhatsApp and Instagram. With Claude, Vambe achieved 95%+ multi-agent reliability (up from 30% with previous models), 40-60% higher conversion rates versus previous sales processes, 60% reduction in healthcare clinic no-shows, customer onboarding time reduced from 7 days to 3 days, and engineering debugging time dropped from 40% to 10% of workload, freeing 120 hours per month. AI-to-AI handoff reliability improved to over 95%, and average agents per platform increased from 1.0 to 2.3.
Rakuten accelerates development with Claude Code
Rakuten
Rakuten, a large Japanese ecommerce company, uses Claude Code to automate coding tasks across its engineering teams, reducing time to market for new features from 24 days to 5 days and achieving 7 hours of sustained autonomous coding on a complex open-source refactoring project. Rakuten also deployed Claude Managed Agents across product, sales, marketing and finance, plugging into Slack and Teams for non-engineers to complete tasks.