Technology & SoftwareConversational AIAgentic AI
Vambe Powers Conversational Commerce Across Latin America with Claude
Vambe
Vambe, a Chilean startup, built a conversational AI platform on Claude that automates sales conversations, lead qualification, and transactions for over 1,500 mid-sized businesses across Latin America via WhatsApp and Instagram. With Claude, Vambe achieved 95%+ multi-agent reliability (up from 30% with previous models), 40-60% higher conversion rates versus previous sales processes, 60% reduction in healthcare clinic no-shows, customer onboarding time reduced from 7 days to 3 days, and engineering debugging time dropped from 40% to 10% of workload, freeing 120 hours per month. AI-to-AI handoff reliability improved to over 95%, and average agents per platform increased from 1.0 to 2.3.
