Claude
4 use cases using this technology
Vambe Powers Conversational Commerce Across Latin America with Claude
Vambe
Vambe, a Chilean startup, built a conversational AI platform on Claude that automates sales conversations, lead qualification, and transactions for over 1,500 mid-sized businesses across Latin America via WhatsApp and Instagram. With Claude, Vambe achieved 95%+ multi-agent reliability (up from 30% with previous models), 40-60% higher conversion rates versus previous sales processes, 60% reduction in healthcare clinic no-shows, customer onboarding time reduced from 7 days to 3 days, and engineering debugging time dropped from 40% to 10% of workload, freeing 120 hours per month. AI-to-AI handoff reliability improved to over 95%, and average agents per platform increased from 1.0 to 2.3.
TELUS builds its Fuel iX generative AI platform on Google Cloud
TELUS
Canadian telecom TELUS built Fuel iX, a proprietary generative AI platform on Google Cloud, giving more than 57,000 team members secure access to 40+ AI models, including Anthropic's Claude and Google's Gemini via Vertex AI. Employees have created over 13,000 custom AI solutions and 47 large-scale gen AI products, driving more than $90 million in benefits and 500,000+ hours of time savings to date, and TELUS's engineering teams now ship code 30% faster. TELUS extended Fuel iX to power its customer-facing GenAI support tool, which became the first gen AI tool in the world internationally certified in Privacy by Design.
AES accelerates renewable energy adoption with Claude on Google Cloud
AES
AES, a global energy company, built a multi-agent AI system using Claude on Google Cloud to automate internal safety audits of its renewable energy assets. The system uses document processing agents, task breakdown agents, and report generation agents to process hundreds of pages of safety documentation, evaluate compliance, and produce audit reports. Audit reports that previously took up to two weeks to complete (across roughly 1,550 internal audits annually) can now be generated in about an hour, a 99% reduction in time, alongside a 10-20% improvement in audit accuracy and a 99% reduction in audit costs.
How Schibsted is using AI to boost efficiency for their newsrooms and their readers
Schibsted
Schibsted Media (Norway) uses generative AI across its newsrooms via several tools: a suggested-stories feature at VG that maintains an 85% thumbs-up ratio comparable to lead stories; Videofy, an in-house service that generates 20-second news videos instantly from published articles, integrated into its Content Management System; and ARIA, an AI framework of specialised agents that lets staff query real-time compiled data through platforms like Slack. Journalists also use an AI toolbox, built by a journalist rather than the AI team, to generate potential questions and answers around articles using models including Claude and GPT.