Azure AI and Machine Learning

2 use cases using this technology

2published use cases

1industry

2countries on record

Conversational AI

top AI capability

Evidence mix: High 2 · Medium 0 · Low 0 — bands are computed from each record's evidence signals.

Country

2 use cases

Financial ServicesConversational AIDocument IntelligenceGenerative AI

Akbank deploys an Azure OpenAI chatbot for branch staff knowledge search

Akbank, one of Turkey's largest banks, built an Azure OpenAI Service-based chatbot to replace manual search through a roughly 10,000-article knowledge base, generating correct answers about 90% of the time and saving customer support representatives around three minutes per customer interaction.

Akbank· TürkiyeAzure · Azure AI and Machine Learning · Azure Machine Learning +1

Financial ServicesConversational AIDocument IntelligenceGenerative AI

UBS builds 'UBS Red' AI assistants for client advisors on Azure OpenAI

UBS built UBS Red, a pair of domain-specific AI assistants using Azure AI Search and Azure OpenAI Service, digitizing approximately 60,000 investment advice and product documents into a queryable knowledge base for Client Advisors, and rolled out Azure OpenAI Service to 30,000 employees across Switzerland, Hong Kong and Singapore booking centers within 10 months.

UBS· SwitzerlandAzure OpenAI Service · Azure AI Search · Azure AI and Machine Learning +1