Salesforce Agentforce

Agentforce is the AI agent platform that delivers 24/7 autonomous support at enterprise scale. It is a proactive, autonomous AI application that answers questions, takes actions, and improves productivity. With Agentforce, customers can unlock a limitless digital labor force by leveraging autonomous AI agents that support their employees and customers 24/7. Agentforce can reason through complex requests, safely retrieve accurate knowledge about your business, take action on your behalf, and scale across teams and departments, starting with the Atlas Reasoning Engine, which breaks down the initial prompt into smaller tasks, evaluating at each step and proposing a plan for how to proceed until the complete answer or action is achieved.