Microsoft Power Automate

Power Automate is Microsoft's end-to-end business process and workflow automation solution. It combines robotic process automation (RPA) for desktop flows and AI-powered digital process automation (DPA) for cloud flows, with task and process mining to uncover optimization and automation opportunities, and orchestration with built-in security, governance and 360-degree monitoring. It offers more than 1,000 API connectors, Copilot-assisted flow authoring in natural language, and native integration with Microsoft 365 apps such as Teams, Excel and SharePoint.

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2published use cases

2industries

2countries on record

Agentic AI

top AI capability

Evidence mix: High 2 · Medium 0 · Low 0 — bands are computed from each record's evidence signals.

Industry

Country

2 use cases

Financial ServicesConversational AIAgentic AI

Virgin Money's AI Assistant Redi Drives 54% Engagement on Outbound Messages

Virgin Money partnered with Microsoft to build Redi, an AI-powered assistant using Microsoft 365 Copilot and Microsoft Copilot Studio that consolidates multiple virtual assistants into one solution for real-time customer support, proactive outbound messaging such as replacement-card notifications, and intelligent automation. Engagement for these outbound messages sits at around 54%, and of those who engage, 97% complete the journey.

Virgin Money· United KingdomMicrosoft 365 Copilot · Copilot Studio · Microsoft Power Automate

Technology & SoftwareIntelligent Automation

CoreLogic cuts platform costs by 5X

CoreLogic cut platform costs by 5X after migrating its on-premises RPA platform to Microsoft Power Automate, as part of a Cognizant client engagement.

CoreLogic· AustraliaMicrosoft Power Automate · Microsoft Power BI · Microsoft Azure +1