Volvo Group streamlines invoice and claims processing with Azure AI and AI Document Intelligence
Volvo Group· SwedenAzure AI Document Intelligence · Azure Data Factory · Power AutomateSwedish manufacturer Volvo Group built a document-processing automation using Azure AI Document Intelligence, Azure Data Factory and Power Automate to extract data from images, stamps and overwritten text in invoices and claims documents and translate them across languages, saving more than 10,000 manual hours since launch.
Overview
Swedish manufacturer Volvo Group built a document-processing automation using Azure AI Document Intelligence, Azure Data Factory and Power Automate to extract data from images, stamps and overwritten text in invoices and claims documents and translate them across languages, saving more than 10,000 manual hours since launch.
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Inspect the highlighted sourceThe challenge
Volvo Group needed to transform two scenarios in service and financing involving critical internal and customer-facing paperwork, including invoices and credit notes, where the data was complex and came in a variety of forms including emails, digital and scanned PDFs, and written bills, some stamped or containing images and multi-page tables.
The solution
Volvo Group created a solution using Microsoft Azure AI services and AI Document Intelligence to extract data from images, stamps and overwritten text, using Power Automate to route Outlook documents and Azure Data Factory to preprocess scanned images.
Reported business value
Since launch, Volvo Group has saved more than 10,000 manual hours, about 850-plus manual hours per month.
Sources
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This record was researched and written with AI assistance, and its claims were checked against the sources above. (EU AI Act art. 50 transparency notice.)
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