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Title
Volvo Group streamlines invoice and claims processing with Azure AI and AI Document Intelligence
Volvo Group streamlines invoice and claims processing with Azure AI and AI Document Intelligence | Microsoft Customer Stories This is the Trace Id: 641d974ee9dc6f30e8d07b2490f9…
Description
Swedish manufacturer Volvo Group built a document-processing automation using Azure AI Document Intelligence, Azure Data Factory and Power Automate to extract data from images, stamps and overwritten text in invoices and claims documents and translate them across languages, saving more than 10,000 manual hours since launch.
…es, especially with AI Document Intelligence, to help us create a solution that extracts data from images—including photographs, stamps, and seals—and overwritten text to gain more detailed information about the products or services accounted for in the documents,” says Datta. “A technology which could quickly produce accurate text in multip…
…essing and meets the objectives of data extraction from images and translation. Now the solution has saved Volvo Group more than 10,000 manual hours. READ THE STORY “We chose Microsoft Azure AI primarily because of the advanced c…
Company
Volvo Group
…nt.” Malladi Kumara Datta, RPA Product Owner, Volvo Group Discover more details CUSTOMER Volvo Group PRODUCTS Azure AI Document Intelligence Azure Data Factory Power Automate ORGAN…
Country
Sweden
…elligence Azure Data Factory Power Automate ORGANIZATION SIZE 10,000+ employees COUNTRY Sweden BUSINESS NEED Artificial Intelligence INDUSTRY Vehicle Suppliers Share the stor…
Industry
Automotive
…own for its innovation in support of both employees and customers, Volvo Group, a leading manufacturer of trucks, buses, construction equipment, and industrial engines, wanted to help its workers by streamlining invoice and claims document process…
Problem
Volvo Group needed to transform two scenarios in service and financing involving critical internal and customer-facing paperwork, including invoices and credit notes, where the data was complex and came in a variety of forms including emails, digital and scanned PDFs, and written bills, some stamped or containing images and multi-page tables.
…th everything from driving experiences to solutions for financing and service. “We recently had two scenarios in service and financing we needed to transform, and both had to do with processing critical internal and customer-facing ‘paperwork,’ including invoices and credit notes,” says Malladi Kumara Datta, RPA Product Owner at Volvo Group. “The data was co…
…nd credit notes,” says Malladi Kumara Datta, RPA Product Owner at Volvo Group. “The data was complex and came in a variety of forms, including emails, digital and scanned PDFs, and written bills.” Some of the documents were stamped or contained images, and many had tables ac…
Solution
Volvo Group created a solution using Microsoft Azure AI services and AI Document Intelligence to extract data from images, stamps and overwritten text, using Power Automate to route Outlook documents and Azure Data Factory to preprocess scanned images.
…d to multiple languages. With Microsoft Azure as its enterprise cloud solution, Volvo Group chose to create a solution using Microsoft Azure AI services and AI Document Intelligence. After a six-week pilot and four-month production timeline, Volvo Group launched…
…A technology which could quickly produce accurate text in multiple languages.” “The documents are received through Microsoft Outlook, and we use Power Automate cloud connector for Office 365 to copy, for example, a particular PDF file,” says Pushpalatha. “Using Azure Data Factory, we can preprocess documents to r…
…for Office 365 to copy, for example, a particular PDF file,” says Pushpalatha. “Using Azure Data Factory, we can preprocess documents to remove noise from scanned images, rotate and sequence images, and trim unnecessary pages. The output is either an XML or CSV file, depending on the Volvo Group division…
Business value
Since launch, Volvo Group has saved more than 10,000 manual hours, about 850-plus manual hours per month.
…essing and meets the objectives of data extraction from images and translation. Now the solution has saved Volvo Group more than 10,000 manual hours. READ THE STORY “We chose Microsoft Azure AI primarily because of the advanced c…
…that bring even more pre-processing and automation possibilities. Since launch, the company has saved 10,000 manual hours—about 850-plus manual hours per month. “The time savings are significant, and of course, automation brings better qua…
AI capabilities
Document Intelligence
…services and other Microsoft technologies like Azure AI Document Intelligence. “We needed advanced capabilities, especially with AI Document Intelligence, to help us create a solution that extracts data from images—including photogra…
Business functions
Finance & Accounting
…th everything from driving experiences to solutions for financing and service. “We recently had two scenarios in service and financing we needed to transform, and both had to do with processing critical internal and customer-facing ‘pape…
Technology
Azure AI Document Intelligence, Azure Data Factory, Power Automate
…atta, RPA Product Owner, Volvo Group Discover more details CUSTOMER Volvo Group PRODUCTS Azure AI Document Intelligence Azure Data Factory Power Automate ORGANIZATION SIZE 10,000+ employees COUNTRY Sweden BUSINESS NEED Artificial Int…
Deployment model
cloud
…tographs and stamps, and to translate documents from and to multiple languages. With Microsoft Azure as its enterprise cloud solution, Volvo Group chose to create a solution using Microsoft Azure AI services and A…
Deployment options
cloud
…tographs and stamps, and to translate documents from and to multiple languages. With Microsoft Azure as its enterprise cloud solution, Volvo Group chose to create a solution using Microsoft Azure AI services and A…
Headline outcome
…essing and meets the objectives of data extraction from images and translation. Now the solution has saved Volvo Group more than 10,000 manual hours. READ THE STORY “We chose Microsoft Azure AI primarily because of the advanced c…
Use case type
Document processing
Volvo Group streamlines invoice and claims processing with Azure AI and AI Document Intelligence | Microsoft Customer Stories This is the Trace Id: 641d974ee9dc6f30e8d07b2490f9…
