Great Eastern drives efficiency and cost savings with Oracle Cloud
Great Eastern· SingaporeOracle Cloud Infrastructure · Oracle Autonomous AI Database · Oracle Exadata Cloud@Customer +3Great Eastern, a Singapore-based life insurer serving more than 16 million policyholders across Southeast Asia, migrated policy administration, finance, distribution, reporting, and rewards systems to Oracle Cloud Infrastructure with Oracle Autonomous AI Database on Exadata Cloud@Customer. The insurer is using native AI services such as Select AI, agentic AI, and AI-assisted development tools to improve productivity. Great Eastern increased revenue by 10%, improved efficiency by 50%, cut IT costs by 30%, and reduced turnaround times for some insurance processes from six to eight weeks to less than three days.
Overview
Great Eastern, a Singapore-based life insurer serving more than 16 million policyholders across Southeast Asia, migrated policy administration, finance, distribution, reporting, and rewards systems to Oracle Cloud Infrastructure with Oracle Autonomous AI Database on Exadata Cloud@Customer. The insurer is using native AI services such as Select AI, agentic AI, and AI-assisted development tools to improve productivity. Great Eastern increased revenue by 10%, improved efficiency by 50%, cut IT costs by 30%, and reduced turnaround times for some insurance processes from six to eight weeks to less than three days.
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Inspect the highlighted sourceThe challenge
Great Eastern wanted to move its main enterprise applications to the cloud to improve their scalability and reliability.
The solution
The company migrated its policy administration, finance, distribution, reporting, and rewards systems onto Oracle Cloud Infrastructure (OCI). The upgrade to Oracle Autonomous AI Database on Exadata Cloud@Customer, using the OCI Landing Zone template, helped improve data synchronization, reduce manual patching and tuning, automate data encryption, and increase performance, scalability, and availability. The company is also using native AI services such as Select AI, agentic AI, and AI-assisted development tools to improve productivity.
Reported business value
Great Eastern has increased revenue by 10% and efficiency by 50%, cut IT costs by 30%, and reduced turnaround times for some insurance processes from six to eight weeks to less than three days.
Sources
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