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AI use cases in Singapore

9 documented implementations

ManufacturingConversational AIAgentic AI

ASM cuts security investigation time 68% with Microsoft Security Copilot

Semiconductor equipment manufacturer ASM integrated Microsoft Security Copilot across its Microsoft Security stack to defend against state-sponsored threats and protect intellectual property across manufacturing sites in Asia, Europe, and North America. Security Copilot lets analysts query in plain language and aggregate signals from multiple tools; ASM's analysts now save about 337 hours weekly on investigations and cut a typical incident triage (e.g. a suspected laptop compromise) from about 25 minutes to 8 minutes (a 68% reduction). The company has redeployed roughly 20% of its security operations staff toward strategic areas such as governance, risk, and compliance, separately freeing senior analysts to focus on threat hunting and playbook development.

ASM· SingaporeMicrosoft Security Copilot
Life SciencesPredictive Analytics

Genome Institute of Singapore accelerates whole genome processing with Databricks

Genome Institute of Singapore (A*STAR), working with Precision Health Research Singapore (PRECISE) on the National Precision Medicine strategy, used the Databricks Data + AI Platform with Delta Lake and Glow to run joint calling of 10,000 whole genomes in under 72 hours, a 15x improvement over their prior approach, to support population-scale precision medicine research.

Genome Institute of Singapore· SingaporeDatabricks Data + AI Platform · Delta Lake · Glow +2
TransportationFraud & Anomaly DetectionPredictive AnalyticsNatural Language Processing

Data-powered car-sharing gives people the freedom to drive

GetGo Carsharing, Singapore's largest car-sharing company, migrated to the Databricks Data + AI Platform to unify telemetry, payment and image data from over 300,000 drivers and 3,000 vehicles. Using geospatial analysis and natural language processing, GetGo reduced fuel theft by 50% by detecting fraudulent refueling patterns, accelerated time to insights by 66%, and cut time to market for new data products by 20%.

GetGo Carsharing· SingaporeDatabricks Data + AI Platform · Delta Lake · Unity Catalog +4
Government & Public SectorIntelligent Automation

GovTech unlocks data insights to improve nationwide services with Databricks

Singapore's Government Technology Agency (GovTech) migrated from an on-premises dashboarding system to the Databricks Data + AI Platform on AWS with Unity Catalog and Delta Lake, cutting dashboard creation time from 90 to 30 days, democratizing data across 50% of corporate divisions in the first year, and saving 8,000 labor hours annually.

GovTech· SingaporeDelta Lake · Lakeflow Connect · Lakeflow Jobs +1
Government & Public SectorMachine LearningGenerative AI

Modernizing public services through citizen-first innovation

Singapore's Central Provident Fund Board built a Unified Data Platform on Azure Databricks to replace a limited on-premises data warehouse, training over 300 users on Databricks Notebooks and Databricks Assistant for collaborative analytics and machine learning, deployed on Singapore's Government Commercial Cloud 2.0 for public services supporting more than 4 million members.

Central Provident Fund Board· SingaporeAzure Databricks · Databricks Notebooks · Databricks Assistant +5
Financial ServicesAgentic AIGenerative AI

Great Eastern drives efficiency and cost savings with Oracle Cloud

Great Eastern, a Singapore-based life insurer serving more than 16 million policyholders across Southeast Asia, migrated policy administration, finance, distribution, reporting, and rewards systems to Oracle Cloud Infrastructure with Oracle Autonomous AI Database on Exadata Cloud@Customer. The insurer is using native AI services such as Select AI, agentic AI, and AI-assisted development tools to improve productivity. Great Eastern increased revenue by 10%, improved efficiency by 50%, cut IT costs by 30%, and reduced turnaround times for some insurance processes from six to eight weeks to less than three days.

Great Eastern· SingaporeOracle Cloud Infrastructure · Oracle Autonomous AI Database · Oracle Exadata Cloud@Customer +3
HealthcarePredictive Analytics

Singapore General Hospital trials AI2D prescribing assistant for antibiotic dosing

SGH collaborated with DXC Technology and Synapxe to develop Augmented Intelligence in Infectious Diseases (AI2D), an AI-based prescribing assistant mainly used for the diagnosis of patients with pneumonia and urinary tract infections. AI2D lets doctors know whether antibiotics are needed and recommends the type and dosage of antibiotics based on the patient's clinical data.

Singapore General Hospital· SingaporeAI2D
Government & Public SectorRetrieval-Augmented GenerationGenerative AI

AIBots: GovTech Singapore's platform for public officers to build RAG-powered AI chatbots

GovTech Singapore built AIBots, a platform that lets Singapore Public Officers create, customise, and deploy Retrieval-Augmented Generation (RAG) generative AI chatbots in under 15 minutes, enhancing responses by integrating internal agency knowledge bases (including content classified up to Restricted/Sensitive Normal) alongside publicly available information. Officers have used it for talking-points and speech generation, Q&A chatbots on internal HR, travel and onboarding processes, and survey verbatim analysis. Between August 2024 and February 2025, AIBots reached 40,000 users across 115 government agencies, with 12,000 bots created and over 1 million messages sent.

Government Technology Agency of Singapore (GovTech)· SingaporeAIBots
Government & Public SectorConversational AIGenerative AI

Pairing with AI for Public Sector Impact in Singapore

Since mid-2023, Open Government Products (OGP), an experimental tech team within the Singapore government, has rolled out the Pair suite of AI-powered tools for public officers: Pair Chat (a secure ChatGPT-like assistant), Pair Noms (meeting-minutes generation) and Pair Search (search over public government records). The products have over 60,000 registered users, more than 20,000 weekly active users, and over 10 million messages exchanged, saving officers an estimated 46% of time spent on administrative tasks. Data is kept private within government infrastructure and not logged on cloud providers.

Open Government Products (Singapore GovTech)· Singapore