ESB deploys Copilot for Microsoft 365 to around 300 employees, supported by Accenture
ESB· IrelandMicrosoft 365 Copilot
ESB, Ireland's leading energy company with approximately 9,000 employees, is working with Microsoft Ireland to deploy Copilot for Microsoft 365. Supported by Accenture, it rolled out Copilot to 300 end-users and is capturing feedback to identify business value across Outlook, Teams, PowerPoint and other Microsoft 365 apps. The CIO reports improvements in summarisation, action tracking and knowledge management.
Overview
ESB, Ireland's leading energy company with approximately 9,000 employees, is working with Microsoft Ireland to deploy Copilot for Microsoft 365. Supported by Accenture, it rolled out Copilot to 300 end-users and is capturing feedback to identify business value across Outlook, Teams, PowerPoint and other Microsoft 365 apps. The CIO reports improvements in summarisation, action tracking and knowledge management.
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ESB is working with Microsoft Ireland to deploy Copilot for Microsoft 365. Supported by Accenture, it has rolled out Copilot to 300 end-users and is capturing feedback and insights to identify business value across Outlook, Teams, PowerPoint and other Microsoft 365 applications.
Reported business value
ESB's CIO reports that the roughly 300 users are already seeing improvements in summarisation, action tracking and knowledge management, which should let people focus on high-value activity. The business value across Microsoft 365 applications is still being identified through feedback; the source gives no quantified results.
Sources
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