{"slug":"esb-deploys-copilot-for-microsoft-365-to-around-300-employees-supported-by-accenture","url":"https://findausecase.com/use-cases/esb-deploys-copilot-for-microsoft-365-to-around-300-employees-supported-by-accenture","title":"ESB deploys Copilot for Microsoft 365 to around 300 employees, supported by Accenture","description":"ESB, Ireland's leading energy company with approximately 9,000 employees, is working with Microsoft Ireland to deploy Copilot for Microsoft 365. Supported by Accenture, it rolled out Copilot to 300 end-users and is capturing feedback to identify business value across Outlook, Teams, PowerPoint and other Microsoft 365 apps. The CIO reports improvements in summarisation, action tracking and knowledge management.","company":"ESB","industry":"Energy","country":"Ireland","aiCapabilities":["Generative AI"],"technology":["Microsoft 365 Copilot"],"deployment":"Unknown","solutionApproach":"ESB is working with Microsoft Ireland to deploy Copilot for Microsoft 365. Supported by Accenture, it has rolled out Copilot to 300 end-users and is capturing feedback and insights to identify business value across Outlook, Teams, PowerPoint and other Microsoft 365 applications.","businessValue":"ESB's CIO reports that the roughly 300 users are already seeing improvements in summarisation, action tracking and knowledge management, which should let people focus on high-value activity. The business value across Microsoft 365 applications is still being identified through feedback; the source gives no quantified results.","evidence":{"band":"high"},"sourceUrl":"https://pulse.microsoft.com/en-ie/work-productivity-en-ie/retail-en-ie/fa1-esb-deploys-copilot-for-microsoft-365-to-help-enhance-employee-efficiency-and-collaboration/","dates":{"publishedAt":"2026-11-06T05:45:44.946Z","publishedAtSource":"pipeline","updatedAt":"2026-11-06T05:45:44.946Z"},"license":"Open for reading and citing with a link to https://findausecase.com/use-cases/esb-deploys-copilot-for-microsoft-365-to-around-300-employees-supported-by-accenture. Bulk republication requires permission."}