AI use cases in Greece
3 documented implementations
IDIKA helps Greek citizens access healthcare with Oracle-powered MyHealth app
IDIKA, Greece's government-owned national health IT organization, built the MyHealth app on Oracle Cloud Infrastructure Kubernetes Engine, using dedicated AI clusters running the Cohere Command A model with retrieval-augmented generation to instantly surface each citizen's appointments, test results, vaccination history, reminders, prescriptions and referrals in Greek. More than 1.5 million Greek citizens have adopted the app.
IDIKA· GreeceOracle Cloud Infrastructure (OCI) Kubernetes Engine · Cohere Command A · Retrieval-Augmented Generation (RAG)Aegean Airlines uses AI-guided orchestration to personalize passenger journeys
Aegean Airlines connected customer profiles via Oracle Unity Data Platform and used AI embedded in Unity to segment travelers and predict likely needs, such as compensation after a misconnection or targeted upgrade offers. Oracle Marketing then automates journeys across email, web, mobile, and service touchpoints in real time. Aegean saw a tenfold increase in personalization volume, 60% faster marketing analysis, 30% productivity increase, and 40% revenue increase from targeted campaigns.
Aegean Airlines· GreeceOracle Fusion Unity Data Platform · Oracle Fusion Cloud MarketingInnovating banking efficiency: National Bank of Greece transforms operations with Microsoft Azure AI Document Intelligence
National Bank of Greece (NBG), which serves 6 million customers across 356 branches, built a Document AI solution on Azure AI Document Intelligence (formerly Form Recognizer) to replace a limited rule-based OCR process. Built in under four months after analyzing 50 million pages to create a training dataset, the solution now supports about 20 document categories across nearly 60 document templates (tax forms, payroll certificates, IDs, energy certificates, utility bills), processes documents at under 0.5 seconds per page, and integrates with six customer-facing digital banking applications. Accuracy improved to approximately 90%, the system is tuned to recognize the Greek language, and NBG now processes over 700,000 pages per month.
National Bank of Greece· GreeceAzure AI Document Intelligence · Azure Cognitive Services · Azure Machine Learning