Snowflake

3 use cases using this technology

3published use cases

3industries

1countries on record

Conversational AI

top AI capability

Evidence mix: High 3 · Medium 0 · Low 0 — bands are computed from each record's evidence signals.

Industry

Country

3 use cases

Media & EntertainmentGenerative AIComputer VisionConversational AI

CANAL+ Group Builds Gender Equality Monitoring AI Framework and Generative AI Chatbot on AWS

CANAL+ Group built an "AI Factory" on AWS to accelerate AI-driven solutions, including the Gender Equality Monitoring (GEM) framework, which uses Amazon SageMaker, Amazon Rekognition and Amazon Transcribe to analyze speaking time, on-screen presence and topic coverage by gender across its content, and a generative AI chatbot built on Amazon Bedrock for its myCANAL platform.

CANAL+ GroupAmazon Bedrock · Amazon SageMaker · Amazon Rekognition +4

ManufacturingAgentic AIConversational AI

Siemens cuts lead response time from days to minutes with two Agentforce AI agents

Siemens deployed an engagement agent and a qualification agent on Salesforce Agentforce to handle its thousands of monthly inbound sales leads. The engagement agent sends personalized outreach and follow-up, while the qualification agent gathers budget, authority, need and timeline details through a chat and applies about 50 predefined rules built with Agent Script before routing qualified leads to sellers. The system gives 100% response coverage to roughly 2,500 in-scope leads a month across 132 countries, cutting response time from days to minutes with an 11% engagement rate and 6% qualification rate.

SiemensAgentforce · Sales Cloud · Agent Script +2

Financial ServicesRetrieval-Augmented GenerationGenerative AILarge Language Models

NewDay lifts generative AI agent-assist accuracy from 60% to over 90%

NewDay, whose contact centre handles 2.5 million calls a year, built NewAssist, a generative AI assistant on Amazon Bedrock using Retrieval Augmented Generation, out of an internal hackathon. Through iterative experiments — including a custom parser for its knowledge base and injecting internal acronyms into prompts — NewDay raised NewAssist's accuracy from below 60% to over 90%, cut the average time to retrieve an answer from 90 seconds to 4 seconds, and rolled it out to over 150 agents, running on serverless AWS infrastructure for under $400 a month.

NewDay· United KingdomAmazon Bedrock · AWS Fargate · AWS Lambda +8