Dataiku

Michelin runs 200+ AI use cases across manufacturing, supply chain and innovation

Michelin

French tire manufacturer Michelin has more than 200 AI use cases in production, led by group chief data and AI officer Ambica Rajagopal. Its in-house IRIS system, protected by over 20 patents, partially automates end-of-line visual tire defect inspection to improve inspector efficiency and workplace ergonomics while operators retain final accountability. Machine learning forecasting tools improve demand forecast accuracy and proactively detect stock shortages in the supply chain. Michelin scans the startup ecosystem and uses tools including Databricks and Dataiku, and has partnerships with Microsoft and Rockwell Automation to codevelop AI solutions. The company reports AI-project ROI exceeding €50 million per year, growing 30-40% annually for three consecutive years, governed by an internal data office and responsible-AI principles (people-centric, explainable, accountable).