RetailComputer VisionPredictive AnalyticsRecommendation & Personalization
Albert Heijn uses Azure OpenAI for demand forecasting and recipe/leftover scanning, targeting over 10% food waste reduction
Albert Heijn, the Netherlands' leading supermarket chain, uses Microsoft Azure OpenAI, AI Vision and Azure Kubernetes Services for demand forecasting and generative AI customer features. It carries out daily predictions for more than 15 million store-item combinations more than 5 weeks in advance, making almost 1 billion predictions per day, and hopes to reduce its total food waste by more than 10% thanks to it. Its Dynamic Markdown initiative, which allows a product's discount to increase through the day via an Electronic Shelf Label, now saves 250,000 kilos of wasted food per year. Through its Gen AI Labs with Microsoft, Albert Heijn created a Recipe Scanner that adds a photographed recipe's ingredients to the shopping cart, and a Leftover Scanner is coming soon.
Albert Heijn· NetherlandsAzure OpenAI · Azure Kubernetes Service · AI Vision
