Government & Public SectorGenerative AI

UK government coders trial AI coding assistants (GitHub Copilot and Gemini Code Assist) across 50 departments

UK Department for Science, Innovation and Technology· United KingdomGitHub Copilot · Gemini Code Assist

Developers across 50 UK government departments trialled GitHub Copilot and Google Gemini Code Assist from November 2024 to February 2025. The press release reports time savings of almost an hour a day, only 15% of AI-generated code used without edits, and 72% of users agreeing the tools offered good value.

Overview

Developers across 50 UK government departments trialled GitHub Copilot and Google Gemini Code Assist from November 2024 to February 2025. The press release reports time savings of almost an hour a day, only 15% of AI-generated code used without edits, and 72% of users agreeing the tools offered good value.

This entry has 14 published fields tied to exact passages in an immutable source capture.

Inspect the highlighted source

The challenge

Public services have been slow to adopt new technology, and government aims to save time on tasks AI can do better and more quickly as part of a £45 billion efficiency target from technology and AI across the public sector.

The solution

The Department for Science, Innovation and Technology ran a trial from November 2024 to February 2025 in which developers and engineers across 50 government departments used AI coding assistants from Microsoft (GitHub Copilot) and Google (Gemini Code Assist). Developers were told to understand any code written with an assistant and take responsibility for it.

Generative AI

Reported business value

Trial results show time savings of almost an hour a day, equivalent to 28 working days a year. 72% of users agreed the tools offered good value, 65% reported completing tasks faster and 56% said they could solve problems more efficiently. Findings will inform decisions on wider AI adoption across government.

Sources

Open any source and check the claim yourself — that is the point of the register.

This record was researched and written with AI assistance, and its claims were checked against the sources above. (EU AI Act art. 50 transparency notice.)

Related entries

Other government & public sector entries in the register.

All entries
Government & Public SectorIntelligent AutomationPublic Cloud

GovTech unlocks data insights to improve nationwide services with Databricks

Singapore's Government Technology Agency (GovTech) migrated from an on-premises dashboarding system to the Databricks Data + AI Platform on AWS with Unity Catalog and Delta Lake, cutting dashboard creation time from 90 to 30 days, democratizing data across 50% of corporate divisions in the first year, and saving 8,000 labor hours annually.

96/100HighPrimary source
GovTech· SingaporeDelta Lake · Lakeflow Connect · Lakeflow Jobs +1
Government & Public SectorConversational AIPublic Cloud

Estonia rolls out Bürokratt, an AI-guided virtual assistant network for public services

Bürokratt is a network of chatbots deployed on Estonian public sector institutions' websites, letting people obtain information from institutions and use public and information services via virtual assistants. It is a state-created, AI-based digital assistant that helps institutions deliver modern, efficient, around-the-clock customer service using large language models.

96/100HighPrimary source
Estonian Government (RIA - State Information System Authority)· EstoniaLarge Language Models (LLM) · Retrieval-Augmented Generation (RAG)
Government & Public SectorGenerative AIUnknown

City of Helsinki pilots watsonx.ai for multilingual customer care chatbot translation

The City of Helsinki collaborated with IBM Client Engineering and IBM Consulting on a Proof of Value testing whether IBM watsonx.ai could translate foreign-language questions into Finnish for its customer care chatbot, which supports Finnish, English, and Swedish. Watsonx.ai scored 0.90 on the COMET machine-translation metric for English-to-Finnish translation (versus 0.91 for the incumbent system) and 0.87 for Swedish-to-Finnish (versus 0.86), performing on par with the city's existing translation solution.

92/100HighPrimary source
City of Helsinki· FinlandIBM watsonx.ai
Government & Public SectorConversational AIPublic Cloud

Madrid builds VisitMadridGPT on Azure OpenAI to answer tourists in 95+ languages

The City of Madrid, with partner iUrban, built the VisitMadridGPT virtual assistant on Microsoft Azure OpenAI Service to give tourists accurate, real-time, personalized information in more than 95 languages, drawing from the city's official tourism content. Users average 2.8 questions and spend about 4 minutes 18 seconds per session with a low bounce rate, and the city analyzes assistant conversations to identify popular topics and refine its digital marketing strategy.

96/100HighPrimary source
Madrid Destino / Madrid City Council· SpainAzure OpenAI Service

Was this helpful?

Your feedback helps us improve our use case database