Financial ServicesMachine LearningShepherdFlyte

Stripe's ML flywheel cuts successful card-testing fraud attacks by 80%

Stripe

Stripe built a machine learning-based system to detect and block card testing fraud, applying ML models at three levels of abstraction: overall prevalence estimation, identifying where attacks are occurring, and scoring individual transactions. A rapid data-labeling, retraining and redeployment pipeline, built on Stripe's Shepherd feature-engineering platform (developed with Airbnb) and the Flyte ML orchestration platform, lets the team react to new attack patterns within hours. The system is augmented by a large transformer model trained on billions of global transactions that generates embeddings used across card-testing detection use cases. Successful card-testing attacks on Stripe declined by 80% over two years even as Stripe's payment volume grew past $1 trillion.

Overview

Stripe built a machine learning-based system to detect and block card testing fraud, applying ML models at three levels of abstraction: overall prevalence estimation, identifying where attacks are occurring, and scoring individual transactions. A rapid data-labeling, retraining and redeployment pipeline, built on Stripe's Shepherd feature-engineering platform (developed with Airbnb) and the Flyte ML orchestration platform, lets the team react to new attack patterns within hours. The system is augmented by a large transformer model trained on billions of global transactions that generates embeddings used across card-testing detection use cases. Successful card-testing attacks on Stripe declined by 80% over two years even as Stripe's payment volume grew past $1 trillion.

The challenge

Card testing is one of the most significant fraud threats to Stripe, its users, and the broader financial ecosystem, and one of the most challenging to detect and block, because it blends in easily with legitimate traffic and bad actors are constantly changing their tactics. Unlike disputes or declines, card testing doesn't yield explicit labels that can be used to train models or evaluate prevalence or performance.

The solution

Stripe built an ML-based flywheel that applies models at three levels of abstraction — estimating overall card-testing prevalence, identifying where attacks are occurring, and scoring individual transactions — to dynamically set block thresholds. Labels are derived by consolidating intelligence on new attack vectors, automating discovery of hidden patterns from weaker signals, and manual expert review. New features are engineered on Stripe's Shepherd feature-engineering platform, built through a partnership with Airbnb, and tested and redeployed via the Flyte ML orchestration platform, including blue-green tests between old and new models. The flywheel is augmented by a large transformer model trained on billions of global transactions that generates embeddings used across multiple card-testing detection use cases.

Machine LearningFraud & Anomaly Detection

Reported business value

Successful card-testing attacks on Stripe declined by 80% over the last two years, even as Stripe's payment volume expanded to over $1 trillion.

Sources

Open any source and check the claim yourself — that is the point of the register.

Related entries

Other financial services entries in the register.

All entries
Financial ServicesGenerative AIPublic Cloud

Banking Innovator bunq Supports Growth, Strengthens Security Using AWS

bunq, a Dutch neobank with over 11 million users across Europe, uses Amazon Bedrock for several generative AI use cases including summarizing new user data with large language models, removing the need for agents to process onboarding documents manually. Using Amazon Bedrock, bunq tripled user support process efficiency while maintaining over 90 percent accuracy. Sensitive data stays within bunq's AWS virtual private cloud, supporting GDPR and PCI DSS compliance alongside tools such as AWS CloudHSM, AWS Security Hub and AWS KMS.

100/100HighbunqPrimary source
Financial ServicesMachine LearningPublic Cloud

TBC Bank Operationalizes Trusted Data with Lakebase

TBC Bank, the largest banking group in the Caucasus region, built a Lakehouse on Databricks and adopted Lakebase and Databricks Apps to move from on-premises SQL Server instances and month-long reporting cycles to self-service analytics and AI-driven applications, including a web-based AI chatbot and AutoML-based credit risk scoring. Credit risk model deployment fell from 14 weeks to two days, and more than 600 users regularly query governed data through Genie.

96/100HighTBC BankPrimary source
Financial ServicesAgentic AIUnknown

ING Bank transforming operations through agentic AI

ING Bank is running multiple AI projects across operations, governed centrally under its COO. Live/early-production efforts include a retail chatbot, AI-driven identification of hidden affluent clients for marketing, AI-assisted transaction monitoring that helps investigators close standard alerts faster and focus on risk, and a customer due diligence (KYC) redesign that uses existing public and behavioural data to auto-answer most of a roughly 100-question review, cutting due diligence from days or weeks to seconds. ING is also developing agentic AI to handle mortgage applications end-to-end (credit checks, data collection) starting in 2026. ING's COO said AI introduced to an operations process yields a 25% productivity gain, with freed capacity redeployed to growth and more complex work, and its CTO described 'conservatively aggressive' governance restricting AI exploration to five areas under COO control.

92/100HighING BankPrimary source
Financial ServicesConversational AIUnknown

Hyundai Capital America: Transforming customer experience with messaging innovation

Hyundai Capital America (HCA), the finance arm of Hyundai Motor Group for Hyundai, Kia and Genesis leases and loans in the US, partnered with LivePerson starting from a 2018 proof of concept to shift from a voice-dominated contact center to a data-driven, messaging-first strategy across SMS and Apple Messages for Business. Using deflection-to-messaging on high-friction payment interactions, HCA achieved 94% customer satisfaction, an 89% containment rate, and grew messaging engagement from 10,000 to over 100,000 customers served monthly. HCA and LivePerson co-developed a PCI-compliant chatbot debit card payment integration with payment processor ACI.

92/100HighHyundai Capital AmericaPrimary source

Was this helpful?

Your feedback helps us improve our use case database