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Title

Siemens Digital Industries Software builds an Azure AI Teams app that translates shop-floor speech into routed problem reports

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…evice to document issues and report concerns using natural speech in real time. With Azure AI, the app can parse informal speech data no matter the language, automatically creating a summarized report and routing it within Teamcenter to the appropriate design, engineering, or manufacturing experts—in the specific language they require. “With AI, we’re helping people report pr…

Description

Siemens Digital Industries Software built a Microsoft Teams app for its Teamcenter product lifecycle management software that uses Azure OpenAI Service and Azure AI Foundry prompt flow to let frontline shop-floor workers report problems using natural speech in any language. The app parses informal speech, creates a summarized problem report, and routes it within Teamcenter to the appropriate design, engineering or manufacturing expert in their own language. The app, relying on Azure AI network isolation for enterprise security, was piloted with a few Siemens DI customers ahead of a planned December 2023 release, with Siemens anticipating faster issue reporting and resolution.

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…Dave, not only supports inclusion, but a greater sense of ownership and agency. The solution is currently in pilot form with a few Siemens Digital Industries Software customers, where Bohman says it’s already helping them better connect teams, report issue…
…faster resolution time, and using Azure AI allows us to do that,” Bohman says. With the solution’s official release set for December 2023, the Siemens Teamcenter for Microsoft Teams app promises to simplify virtual co…

Company

Siemens Digital Industries Software

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…ed Software Engineer, Siemens Digital Industries Software Discover more details CUSTOMER Siemens Digital Industries Software PRODUCTS Azure AI and Machine Learning Azure AI Studio Azure Operator Call Prot…

Country

Germany

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…tion Microsoft Teams Azure Machine Learning ORGANIZATION SIZE 10,000+ employees COUNTRY Germany BUSINESS NEED Artificial Intelligence INDUSTRY Discrete Manufacturing Share the…

Industry

Manufacturing

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…ON SIZE 10,000+ employees COUNTRY Germany BUSINESS NEED Artificial Intelligence INDUSTRY Discrete Manufacturing Share the story Explore related stories /h2> "> Explore related stories Stories…

Business functions

Manufacturing & Production

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…communication. “Manufacturing is becoming increasingly complex,” says Bohman. “We wanted to better connect field and shop floor workers with operations and engineering teams to not only drive innovation and efficiency, but to rapidly address problems as…

Problem

Siemens Digital Industries Software's customers needed field and shop-floor workers to communicate with operations and engineering teams in real time to drive innovation and efficiency and rapidly address problems as they arise; workers often could not easily type reports, for example wearing gloves or not sharing a language with the tracking software, so problems went unreported.

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…ge as the software that has been implemented to track that line,” says Bohman. “The reality is problems won’t be reported if it’s too hard.” With a long-standing relationship between Siemens and Microsoft—over 35 years…
…could. “But imagine you’re on a fast-paced factory line and you see a problem. Maybe you have gloves on, maybe you’re not speaking a language that is the same language as the software that has been implemented to track that line,” says Bohman. “The reality is problems won’t be reported if it’s too hard.” Wi…

Solution

Siemens Digital Industries Software worked with Microsoft to build a Microsoft Teams app for its Teamcenter product lifecycle management software, using the language-model capabilities of Azure OpenAI Service and Azure AI Foundry including prompt flow. The app's "Tell Me" feature lets workers document issues and report concerns using natural speech on their mobile device in real time; Azure AI parses the informal speech data in any language, creates a summarized report, and routes it within Teamcenter to the appropriate design, engineering or manufacturing expert in the language they require.

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…. Designed specifically to improve communications across the product lifecycle, the solution builds upon the collaborative platform of Teams, with the language model capabilities in Azure OpenAI Service and cutting-edge capabilities in Azure AI Foundry including prompt flow. Siemens Digital Industries Software customers had been relying on the user-fri…
…sign and process Now Siemens Digital Industries Software customers will be able to use the app’s “Tell Me” feature on their mobile device to document issues and report concerns using natural speech in real time. With Azure AI, the app can parse informal speech data no matter the language,…

Business value

Siemens DI expects customers to capture more problems and resolve them faster using the app, which was piloted with a few Siemens DI customers ahead of an official release planned for December 2023.

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…able to respond to defect reports more quickly and efficiently. READ THE STORY “We’re anticipating that our customers will be able to capture more problems and will resolve them faster using Azure AI.” Joe Bohman, Executive Vice President, Siemens Digital Industries Software Acce…
…faster resolution time, and using Azure AI allows us to do that,” Bohman says. With the solution’s official release set for December 2023, the Siemens Teamcenter for Microsoft Teams app promises to simplify virtual co…

Implementation approach

The solution was piloted in its current form with a few Siemens Digital Industries Software customers ahead of an official release planned for December 2023.

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…Dave, not only supports inclusion, but a greater sense of ownership and agency. The solution is currently in pilot form with a few Siemens Digital Industries Software customers, where Bohman says it’s already helping them better connect teams, report issue…
…faster resolution time, and using Azure AI allows us to do that,” Bohman says. With the solution’s official release set for December 2023, the Siemens Teamcenter for Microsoft Teams app promises to simplify virtual co…

AI capabilities

Conversational AI

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…ir industry leading product lifecycle management (PLM) solution Teamcenter that uses natural language processing for real-time issue reporting. The app can translate informal speech data no matter the language, automatical…

Technology

Azure OpenAI Service, Microsoft Azure AI Foundry, Microsoft Teams

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…roduct lifecycle, the solution builds upon the collaborative platform of Teams, with the language model capabilities in Azure OpenAI Service and cutting-edge capabilities in Azure AI Foundry including prompt flow. Siemens Digital Industries Software customers had been relying on the user-fri…

Deployment model

cloud

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…Advanced Software Engineer at Siemens Digital Industries Software. Dave adds, “We used the robust infrastructure of Azure AI to deliver a secure and highly available Teamcenter Teams app into people’s pockets, replacing bulky computer systems you would typically int…

Deployment options

cloud

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…Advanced Software Engineer at Siemens Digital Industries Software. Dave adds, “We used the robust infrastructure of Azure AI to deliver a secure and highly available Teamcenter Teams app into people’s pockets, replacing bulky computer systems you would typically int…

Headline outcome

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…eption through engineering, design, and manufacturing to service and disposal. “We’re anticipating more problems being reported and faster resolution time, and using Azure AI allows us to do that,” Bohman says. With the solution’s official release set for December 2023, the…

Use case type

Workflow automation

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…. With Azure AI, the app can parse informal speech data no matter the language, automatically creating a summarized report and routing it within Teamcenter to the appropriate design, engineering, or manufacturing experts—in the specific language they require. “With AI, we’re helping people report pr…
Capture details
Captured
11 Oct 2026, 05:21 UTC
Extractor
fetch-strip@1
Snapshot hash
31be521caedd6ee054f6c4ce4da2ba5a604ce8cc1d0f35ce19a0be8a591bdf47