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Title

PwC Czech Republic builds a RAG proof of concept on Azure OpenAI for government document handling

derived · high
…rstands the requirements for the use of generative AI in the government sector. The proof of concept (PoC) application proved the benefits of Generative AI tools. The client aims to introduce new features to positively impact the employees’ a…
…nologies to deliver high-quality services to the citizens. Project deliverables Microsoft Azure OpenAI Integration of Microsoft Azure OpenAI and Web application Retrieval-augmented generation AI framework for improving the quality of LLM-generated responses by basing the…

Description

PwC Czech Republic developed an MVP for an unnamed government client that combines a vector database with generative AI on Microsoft Azure OpenAI to search internal documentation and answer questions about it. The project also produced a report on legal, ethical and regulatory risks with mitigation recommendations. The source describes a proof of concept and gives no quantified results.

derived · high
…veraging Generative AI tools to improve the internal document handling process. The project involved the development of a solution that utilises vector database in tandem with generative AI to search for relevant documentation and respond to documentation-related questions. The project also involved producing a report that maps the legal, ethical and r…
…arch for relevant documentation and respond to documentation-related questions. The project also involved producing a report that maps the legal, ethical and regulatory risks and provides recommendations for their mitigation. PwC’s approach By using a holistic approach to map the situation, PwC developed…

Company

PwC Czech Republic

quote · high
…tLocal)}">{{contentList.loadMoreLabel}} {{contentList.viewAllLabel}} Contact us Patrik Meliš-Čuga Data & AI Governance, PwC Czech Republic Tel: +420 734 692 573 Fax: --> Email Christina Hitrova Digital Ethics and Compl…

Country

Czech Republic

classification · medium
…tLocal)}">{{contentList.loadMoreLabel}} {{contentList.viewAllLabel}} Contact us Patrik Meliš-Čuga Data & AI Governance, PwC Czech Republic Tel: +420 734 692 573 Fax: --> Email Christina Hitrova Digital Ethics and Compl…

Region

Europe

classification · medium
…tLocal)}">{{contentList.loadMoreLabel}} {{contentList.viewAllLabel}} Contact us Patrik Meliš-Čuga Data & AI Governance, PwC Czech Republic Tel: +420 734 692 573 Fax: --> Email Christina Hitrova Digital Ethics and Compl…

Industry

Government & Public Sector

classification · high
…proach to map the situation, PwC developed an minimal viable product (MVP) that has proved the feasibility of such solution in the government sector. PwC also created a report that explains the risks related to generative AI and…

Problem

A government client asked PwC to evaluate the potential of leveraging generative AI tools to improve its internal document handling process, with the main objective of confirming that a generative AI solution can significantly reduce the administrative burden for public sector employees.

derived · high
…GenAI tools in government setting Case Study Share Copy Link Link Copied Close The client requested PwC to evaluate the potential of leveraging Generative AI tools to improve the internal document handling process. The project involved the development of a solution that utilises vector databas…
…erative AI and provides recommendations on how to eliminate them in the future. The main objective was to confirm it is possible to deliver successful implementation of a generative AI solution that significantly reduces the administrative burden for the public sector employees. The project results align with the long-term vision of integrating AI in the go…

Solution

PwC developed a solution that uses a vector database in tandem with generative AI on Microsoft Azure OpenAI to search for relevant documentation and answer documentation-related questions, using retrieval-augmented generation. The deliverables included the integration of Azure OpenAI with a web application and a report mapping the legal, ethical and regulatory risks of using AI in public sector operations, with recommendations for mitigating them.

derived · high
…veraging Generative AI tools to improve the internal document handling process. The project involved the development of a solution that utilises vector database in tandem with generative AI to search for relevant documentation and respond to documentation-related questions. The project also involved producing a report that maps the legal, ethical and r…
…nses by basing the model on external sources Regulatory, Legislation and Ethics Comprehensive report on the risks and mitigation strategies of utilising AI in public sector operations What are the benefits? The client now understands the requirements for the use…

Business value

The minimum viable product proved the feasibility of such a solution in the government sector, and the proof-of-concept application demonstrated the benefits of generative AI tools. The client now understands the requirements for using generative AI in government and aims to introduce new features. The source gives no quantified results.

derived · high
…n strategies of utilising AI in public sector operations What are the benefits? The client now understands the requirements for the use of generative AI in the government sector. The proof of concept (PoC) application proved the benefits of Generative AI too…
…proof of concept (PoC) application proved the benefits of Generative AI tools. The client aims to introduce new features to positively impact the employees’ and citizens’ government services experienc…

AI capabilities

Generative AI

classification · high
…icrosoft Azure OpenAI Integration of Microsoft Azure OpenAI and Web application Retrieval-augmented generation AI framework for improving the quality of LLM-generated responses by basing the model on external sources Regulatory, Legislation and Ethics Comprehensive report on the risks and mitiga…

Technology

Azure OpenAI

classification · high
…nologies to deliver high-quality services to the citizens. Project deliverables Microsoft Azure OpenAI Integration of Microsoft Azure OpenAI and Web application Retrieval-augmented generation AI framework for improving the quality of LLM-ge…

Headline outcome

derived · high
…proach to map the situation, PwC developed an minimal viable product (MVP) that has proved the feasibility of such solution in the government sector. PwC also created a report that explains the risks related to generative AI and…

Use case type

Knowledge search

classification · high
…ent of a solution that utilises vector database in tandem with generative AI to search for relevant documentation and respond to documentation-related questions. The project also involved producing a report that maps the legal, ethical and r…
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12 Oct 2026, 06:06 UTC
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fetch-strip@1
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a470eba25ed5a5957f6b69a9b961016fc0e1f78cf1237fc525392f4f7eacc7a2