PwC Czech Republic builds a RAG proof of concept on Azure OpenAI for government document handling
PwC Czech Republic developed an MVP for an unnamed government client that combines a vector database with generative AI on Microsoft Azure OpenAI to search internal documentation and answer questions about it. The project also produced a report on legal, ethical and regulatory risks with mitigation recommendations. The source describes a proof of concept and gives no quantified results.
Overview
PwC Czech Republic developed an MVP for an unnamed government client that combines a vector database with generative AI on Microsoft Azure OpenAI to search internal documentation and answer questions about it. The project also produced a report on legal, ethical and regulatory risks with mitigation recommendations. The source describes a proof of concept and gives no quantified results.
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Inspect the highlighted sourceThe challenge
A government client asked PwC to evaluate the potential of leveraging generative AI tools to improve its internal document handling process, with the main objective of confirming that a generative AI solution can significantly reduce the administrative burden for public sector employees.
The solution
PwC developed a solution that uses a vector database in tandem with generative AI on Microsoft Azure OpenAI to search for relevant documentation and answer documentation-related questions, using retrieval-augmented generation. The deliverables included the integration of Azure OpenAI with a web application and a report mapping the legal, ethical and regulatory risks of using AI in public sector operations, with recommendations for mitigating them.
Reported business value
The minimum viable product proved the feasibility of such a solution in the government sector, and the proof-of-concept application demonstrated the benefits of generative AI tools. The client now understands the requirements for using generative AI in government and aims to introduce new features. The source gives no quantified results.
Sources
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This record was researched and written with AI assistance, and its claims were checked against the sources above. (EU AI Act art. 50 transparency notice.)
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