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Title

Prodware Group rolls out Microsoft 365 Copilot to more than 1,000 professionals and reaches 90% active usage in three months

derived · high
…eading European multinational in digital transformation and AI-based solutions, has completed the internal rollout of Microsoft 365 Copilot to more than 1,000 professionals. Thanks to a structured adoption plan, the company reached 90% active usage in o…
…Copilot to more than 1,000 professionals. Thanks to a structured adoption plan, the company reached 90% active usage in only three months. The initiative began in December 2024, when Prodware acquired 1,000 licenses wi…

Description

European technology consultancy Prodware Group bought 1,000 Microsoft 365 Copilot licences in December 2024 under a Customer Zero approach, with a governance model, process map and role-specific training. The Microsoft Press item republished on its blog reports 90% active usage within three months and, per internal project data, up to 10 hours per month less time on repetitive tasks for employees who integrated the tool.

derived · high
…tured adoption plan, the company reached 90% active usage in only three months. The initiative began in December 2024, when Prodware acquired 1,000 licenses with the aim of embedding the technology across all teams as part of its Custom…
…d 44,750 monthly actions and spent around 2,000 hours interacting with Copilot. According to internal project data, employees who integrated the tool into their workflows reduced time spent on repetitive tasks by up to 10 hours per month, increased document creation by 10%, and managed 11% more emails thanks to automatic summaries. A detailed four-week analysis captured more than 11,000 intelligent meeting sum…

Company

Prodware Group

quote · high
…daily work reduced time spent on repetitive tasks by up to 10 hours per month. Prodware Group, a leading European multinational in digital transformation and AI-based solutions, has completed the internal rollout of Microsoft 365 Copilot to more than 1,000…

Region

Europe

classification · high
…daily work reduced time spent on repetitive tasks by up to 10 hours per month. Prodware Group, a leading European multinational in digital transformation and AI-based solutions, has completed the internal rollout of Microsoft 365 Copilot to more than 1,000…

Industry

Technology & Software

classification · high
…Artificial Intelligence solutions across the organization. About Prodware Group Prodware Group is a leading technology consultancy specializing in digital transformation and the implementation of AI-based solutions, supporting its customers throughout every stage of their transformation journe…

Solution

Under its Customer Zero approach, Prodware adopted Microsoft 365 Copilot internally first, in order to later transfer that experience to its customers. The rollout was built around a governance model designed to ensure responsible and effective use of the tool, supported by a process map that identified improvement opportunities across departments, and a training plan combining company-wide sessions with role-specific training for each functional area.

derived · high
…ommunications, and key representatives in each country where Prodware operates. The initiative was built around a governance model designed to ensure responsible and effective use of the tool, supported by a process map that identified improvement opportunities across departments. These foundations were reinforced by a training plan combining company-wide ses…
…rovement opportunities across departments. These foundations were reinforced by a training plan combining company-wide sessions with role-specific training for each functional area. In the first months of deployment, professionals recorded 44,750 monthly action…

Business value

Prodware reports 90% active usage of Microsoft 365 Copilot within three months of the rollout. According to internal project data, employees who integrated the tool into their workflows reduced time spent on repetitive tasks by up to 10 hours per month, increased document creation by 10%, and managed 11% more emails thanks to automatic summaries. The company says the experience has already let it address the rollout of other Microsoft AI solutions internally.

derived · high
…Copilot to more than 1,000 professionals. Thanks to a structured adoption plan, the company reached 90% active usage in only three months. The initiative began in December 2024, when Prodware acquired 1,000 licenses wi…
…vation, but also leadership and consistency between what we say and what we do. It has already enabled us to internally address the rollout of other Microsoft AI solutions and fully enter the world of agentification.” The company highlights that this…

AI capabilities

Generative AI

classification · high
…-specific training for each functional area. In the first months of deployment, professionals recorded 44,750 monthly actions and spent around 2,000 hours interacting with Copilot. According to internal project data, employees who integrated the tool into thei…

Technology

Microsoft 365 Copilot

classification · high
…eading European multinational in digital transformation and AI-based solutions, has completed the internal rollout of Microsoft 365 Copilot to more than 1,000 professionals. Thanks to a structured adoption plan, the company reached 90% active usage in o…

Implementation approach

The initiative began in December 2024 when Prodware acquired 1,000 licences, with the aim of embedding the technology across all teams under its Customer Zero approach. The project involved executive leadership and teams from digital transformation, IT, HR, AI, security, communications, and key representatives in each country where Prodware operates. A governance model and a process map identified improvement opportunities across departments.

derived · high
…n internally first in order to later transfer that experience to its customers. The project involved executive leadership as well as teams from digital transformation, IT, HR, AI, security, communications, and key representatives in each country where Prodware operates. The initiative was built around a governance model designed to ensure responsib…

Onboarding approach

A training plan combined company-wide sessions with role-specific training for each functional area. To sustain adoption, Prodware launched internal initiatives such as AI Quiz, AI Prompt Challenge, AI Business Challenge and AI Hackathon, alongside actions like Best Copiloters and Tips & Tricks.

derived · high
…ns, and over 19,600 prompts sent to Copilot Chat. To ensure sustained adoption, Prodware launched internal initiatives such as AI Quiz , AI Prompt Challenge , AI Business Challenge , and AI Hackathon , alongside actions like Best Copiloters and Tips & Tricks . These activities s…
…rovement opportunities across departments. These foundations were reinforced by a training plan combining company-wide sessions with role-specific training for each functional area. In the first months of deployment, professionals recorded 44,750 monthly action…

Headline outcome

derived · high
…Copilot to more than 1,000 professionals. Thanks to a structured adoption plan, the company reached 90% active usage in only three months. The initiative began in December 2024, when Prodware acquired 1,000 licenses wi…

Use case type

Conversational assistant

classification · medium
…eading European multinational in digital transformation and AI-based solutions, has completed the internal rollout of Microsoft 365 Copilot to more than 1,000 professionals. Thanks to a structured adoption plan, the company reached 90% active usage in o…
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13 Oct 2026, 05:22 UTC
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