Source proof for Personio builds an AI HR assistant on Amazon Bedrock with EU data residency

…tion with expert guidance and packaged solutions AWS Solutions Customer Stories Building an AI HR assistant using Amazon Bedrock with Personio HR tech company Personio built an AI-powered assistant on Amazon Bedrock to aut…

…trategic, meaningful work. To meet data residency and sovereignty requirements, Personio stores data within the European Union, maintaining data protection standards under the AWS Shared Responsibility Mode…

…s access and manage employee data. Working alongside Amazon Web Services (AWS), Personio built an AI-powered assistant that handles 70 percent of routine HR requests. The solution reduced the time to manage HR reporting by 21 percent and day-to-d…

…o built an AI-powered assistant that handles 70 percent of routine HR requests. The solution reduced the time to manage HR reporting by 21 percent and day-to-day processes by 20 percent, freeing HR teams to focus on strategic, meaningful work. To meet data residenc…

…ssistant as an AI-powered capability that is embedded into Personio’s software. Using Personio Assistant, teams can interact with data in natural language to find information and generate insights while exploring AI workflows. Personio Assistant answers common questions, such…

…ctivity by using AI 18% Overview As demand for AI-driven experiences increased, human resources (HR) software provider Personio sought to simplify everyday tasks. The company took its first steps into generative AI by incorporating intelligen…

…ctivity by using AI 18% Overview As demand for AI-driven experiences increased, human resources (HR) software provider Personio sought to simplify everyday tasks. The company took its first steps into generative AI by incorporating intelligen…

…d an opportunity to transform how HR teams handle day-to-day operational tasks. The software provider wanted to build an AI assistant that could simplify everyday work while meeting enterprise requirements for scale, flexibility, and data privacy. At the same time, the solution needed to support access to multiple foundation…

…ess to multiple foundation models (FMs) and keep pace with rapid changes in AI. Because the company handles employee records, maintaining control over sensitive data was essential. To guide its approach to AI development while strengthening security, Personio…

…tore or use customer data to train FMs, data remains within Personio’s control. The company developed Personio Assistant as an AI-powered capability that is embedded into Personio’s software. Using Personio Assistant, teams can interact with data in…

…erates summaries, reports, and follow-up insights that are based on user input. To deliver more relevant, accurate, and customized responses, Personio Assistant also connects to additional knowledge sources through Amazon Bedrock Knowledge Bases . Personio adopted several AWS services to coordinate requests between the soluti…

…mize workloads at virtually any scale, the team implemented Amazon CloudWatch . The software provider also introduced prompt standardization and caching and established consistent communication patterns between AWS services to impro…

…solution. Outcome | Improving efficiency and establishing an agentic AI future Handling 70 percent of routine HR requests automatically, Personio Assistant reduced HR support tickets by 15 percent. HR teams cut the time they spent on reporting by 21 percent and on day-to-day p…

…tion weekly to analyze data, identify trends, and take action more effectively. As a result, customer teams are seeing an 18 percent improvement in overall productivity. After implementing AI in its development workflows, Personio has increased its…

…an resources (HR) software provider Personio sought to simplify everyday tasks. The company took its first steps into generative AI by incorporating intelligent capabilities into its product to improve how HR teams access and manage employee data. Working alongside Amaz…

…longside Amazon Web Services (AWS), Personio built an AI-powered assistant that handles 70 percent of routine HR requests. The solution reduced the time to manage HR reporting by 21 percent and day-to-…

…scale. To save and access the data that powers Personio Assistant’s responses, Personio relies on Amazon Simple Storage Service (Amazon S3), an object storage service, and Amazon Relational Database Service (Amazon RDS), an easy-to-manage relational database service. The Personio team can run code…

…l Database Service (Amazon RDS), an easy-to-manage relational database service. The Personio team can run code without thinking about servers or clusters by using AWS Lambda . To observe and optimize workloads at virtually any scale, the team implemented…

…by using AWS Lambda . To observe and optimize workloads at virtually any scale, the team implemented Amazon CloudWatch . The software provider also introduced prompt standardization and caching and es…

…at Personio. Solution | Building intelligent workflows by using Amazon Bedrock Personio chose Amazon Bedrock , a fully managed service for building generative AI applications and agents at production scale, to accelerate development while maintaining flexibility and strong data govern…

…at Personio. Solution | Building intelligent workflows by using Amazon Bedrock Personio chose Amazon Bedrock , a fully managed service for building generative AI applications and agents at production scale, to accelerate development while maintaining flexibility and strong data govern…

…solution. Outcome | Improving efficiency and establishing an agentic AI future Handling 70 percent of routine HR requests automatically, Personio Assistant reduced HR support tickets by 15 percent. HR teams cut the…

…ssistant as an AI-powered capability that is embedded into Personio’s software. Using Personio Assistant, teams can interact with data in natural language to find information and generate insights while exploring AI workflows. Personio Assistant answers common questions, such…