Orange Business Enables Trusted AI Solutions in Europe
Orange Business, the enterprise division of Orange Group, joined the NVIDIA Cloud Partner program to accelerate development of enterprise-grade agentic AI, including its Live Intelligence platform, which lets companies of all sizes securely deploy generative AI at scale by tapping into the Orange Business Cloud Avenue platform built on NVIDIA infrastructure. Orange has also applied AI to its own operations, with 73,000 employees regularly using the solution to streamline tasks, develop software, automate support procedures and enhance decision-making, benefiting from Orange's sovereign AI infrastructure supporting employees in France as well as across Europe and Africa and handling over 30,000 requests daily.
Overview
Orange Business, the enterprise division of Orange Group, joined the NVIDIA Cloud Partner program to accelerate development of enterprise-grade agentic AI, including its Live Intelligence platform, which lets companies of all sizes securely deploy generative AI at scale by tapping into the Orange Business Cloud Avenue platform built on NVIDIA infrastructure. Orange has also applied AI to its own operations, with 73,000 employees regularly using the solution to streamline tasks, develop software, automate support procedures and enhance decision-making, benefiting from Orange's sovereign AI infrastructure supporting employees in France as well as across Europe and Africa and handling over 30,000 requests daily.
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Inspect the highlighted sourceThe challenge
AI factories are producing intelligence at unprecedented scale, showing massive potential to fuel economic growth and innovation. But to tap that intelligence, countries need secure, sovereign AI infrastructure.
The solution
Orange Business, the enterprise division of the Orange Group, one of Europe's leading telco operators, has joined the NVIDIA Cloud Partner program to accelerate the development of enterprise-grade agentic AI, including its innovative Live Intelligence platform, which empowers companies of all sizes to securely deploy generative AI at scale. Those AI solutions tap into Orange Business Cloud Avenue platform, built on high-performance NVIDIA infrastructure. This will allow enterprises across Europe to access AI infrastructure, train custom AI models and deploy secure generative AI applications through Orange Business' Live Intelligence platform.
Reported business value
Orange has also applied AI to its own operations, with 73,000 employees now regularly using the solution to streamline tasks, develop software, automate support procedures and enhance decision-making. These cases will benefit from Orange's sovereign AI infrastructure — supporting employees in France, as well as across Europe and Africa, and handling over 30,000 requests daily.
Sources
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Other telecommunications entries in the register.
AI serves QoS & operational efficiency
Orange France deployed AI-based tools across its network operations to improve quality of service and operational efficiency, including the Recovisu diagnostic tool that helps technicians correct errors during interventions, automated frequency declarations with the National Frequency Agency, AI-driven preventive maintenance for equipment such as antenna batteries, and an AI-evaluated citizen infrastructure-damage-reporting app. The NRJ5G app analyzed consumption data to prevent unnecessary mobile site electrical subscription upgrades, saving nearly 48 million.
TELUS builds its Fuel iX generative AI platform on Google Cloud
Canadian telecom TELUS built Fuel iX, a proprietary generative AI platform on Google Cloud, giving more than 57,000 team members secure access to 40+ AI models, including Anthropic's Claude and Google's Gemini via Vertex AI. Employees have created over 13,000 custom AI solutions and 47 large-scale gen AI products, driving more than $90 million in benefits and 500,000+ hours of time savings to date, and TELUS's engineering teams now ship code 30% faster. TELUS extended Fuel iX to power its customer-facing GenAI support tool, which became the first gen AI tool in the world internationally certified in Privacy by Design.
Far EasTone Telecom (FET) is turning agentic AI into real operations impact
Far EasTone Telecom (FET), a Taiwanese operator, applied Microsoft's network operations agent (NOA) reference architecture to redefine cloud-native network operations by embedding agentic AI across its network operations center (NOC) and change-management workflows. Nearly 60% of FET's NOC operations are now AI-assisted, with about 10,500 operational tasks executed per month, including incident summaries, automated ticket closure, network checks, and proactive voice notifications. AI agents handle large-scale alarm correlation and root cause analysis in seconds, supporting nearly 7,000 monthly operational queries with an average response time of 16 seconds, and most maintenance actions complete within one minute, significantly reducing human error and accelerating recovery times.
Frontier Communications increases new logo sales 20% and cuts fiber pricing calculations from weeks to seconds with Databricks
Frontier Communications modernized its data foundation on the Databricks Data + AI Platform, unifying data in a secure lakehouse. Frontier's B2B sales team now uses AI-powered lead prioritization, driving a 20% increase in new logo sales; the wholesale business uses GenAI to analyze over 40,000 contracts for revenue opportunities; and fiber installation pricing calculations were reduced from weeks to seconds.
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