RetailRecommendation & PersonalizationPublic Cloud

Ibotta Boosts Rewards With Unified AI

IbottaAI Search · AI/BI · Lakeflow Jobs +2

Ibotta consolidated complex, expensive tooling for its digital rewards platform onto the Databricks Data + AI Platform. Teams use Databricks AI Search to surface more relevant offers to shoppers, driving higher engagement while cutting latency, and rely on AI/BI, Lakeflow Jobs, a feature store, and Model Serving to democratize advanced analytics across the organization. Unity Catalog secures multi-partner data, letting engineers and analysts build trusted AI-powered experiences and deliver cashback rewards.

Overview

Ibotta consolidated complex, expensive tooling for its digital rewards platform onto the Databricks Data + AI Platform. Teams use Databricks AI Search to surface more relevant offers to shoppers, driving higher engagement while cutting latency, and rely on AI/BI, Lakeflow Jobs, a feature store, and Model Serving to democratize advanced analytics across the organization. Unity Catalog secures multi-partner data, letting engineers and analysts build trusted AI-powered experiences and deliver cashback rewards.

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The challenge

Ibotta streamlines its digital rewards platform by consolidating complex, expensive tooling onto the Databricks Data + AI Platform.

The solution

Teams use AI Search to surface more relevant offers, driving higher engagement while cutting latency, and rely on AI/BI, Lakeflow Jobs, feature store, and Model Serving to democratize advanced analytics. With Unity Catalog securing multi-partner data, engineers and analysts can move faster, build trusted AI-powered experiences, and deliver better cashback rewards for every shopper.

Recommendation & Personalization

Reported business value

AI Search drives higher engagement while cutting latency, and the platform helps deliver better cashback rewards for every shopper.

Sources

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