HealthcareGenerative AIPublic Cloud

Doctolib builds an AI consultation assistant on Azure OpenAI Service and Mistral Large that summarises consultations in 15 seconds

Doctolib· FranceAzure OpenAI · Mistral Large

Doctolib, a French eHealth company, built a consultation assistant using Azure OpenAI Service (GPT-4o) and Mistral Large on Azure, fine-tuned on proprietary French-language data. It transcribes consultations in real time and produces a structured summary within 15 seconds, which the practitioner reviews and validates. Audio and transcription are destroyed soon after validation. It was beta-tested with over 400 volunteer health professionals.

Overview

Doctolib, a French eHealth company, built a consultation assistant using Azure OpenAI Service (GPT-4o) and Mistral Large on Azure, fine-tuned on proprietary French-language data. It transcribes consultations in real time and produces a structured summary within 15 seconds, which the practitioner reviews and validates. Audio and transcription are destroyed soon after validation. It was beta-tested with over 400 volunteer health professionals.

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The challenge

Taking notes on the computer for the patient file and putting together the medical record is time-consuming for practitioners, who Doctolib wants to be able to spend more time looking at their patients rather than their computer screen.

The solution

Doctolib built a Consultation Assistant that transcribes the consultation in real time and turns it into a structured summary within 15 seconds. Practitioners review, edit and validate the information before it is integrated into the patient's file or shared with the patient. The assistant is based on a series of models including GPT-4o on Azure OpenAI Service, chained with Mistral Large on Azure and built on Azure AI Studio; the models were fine-tuned on proprietary data reannotated in-house in native French. Both the audio and the transcription are destroyed soon after the summary is checked by the practitioner.

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Reported business value

According to the Microsoft customer story, consultations are summarised in 15 seconds, aiming to let practitioners spend twice as much time interacting with their patients, and physicians report a reduced mental workload. The assistant was beta-tested with over 400 voluntary health professionals over thousands of consultations per week, with extremely positive feedback.

Sources

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This record was researched and written with AI assistance, and its claims were checked against the sources above. (EU AI Act art. 50 transparency notice.)

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