AI use cases in Portugal
3 documented implementations
Worten Saves 11,000 Hours Annually with an Azure OpenAI Store Documentation Chatbot
Portuguese consumer electronics retailer Worten, part of the Sonae Group, worked with Microsoft and EY to build a store-support chatbot using Azure AI Search and Azure OpenAI that answers employee questions from over 1,000 operations manual documents. The solution cut average information-search time from 3.5 minutes to seconds across more than 75,000 searches a year, saving roughly 11,000 hours of staff time annually.
Millennium bcp targets personal loan customers with BigQuery machine learning
Millennium bcp, Portugal's largest private bank, used BigQuery's machine learning tools, Google Analytics 4 and Firebase to analyze behavioral patterns of existing customers and build predictive models segmenting clients by loan propensity, achieving a 2.6x higher conversion rate and 2.4x greater conversion volume in owned media, a doubling of paid media conversion volume with 1.9x higher conversion rates, and a 36% drop in cost per acquisition.
Millennium bcp· PortugalBigQuery · Google Analytics 4 · Firebase +1Volkswagen Autoeuropa's Welding Online Monitoring System predicts weld failures
At Volkswagen's Autoeuropa plant in Palmela, Portugal, engineers developed the Welding Online Monitoring System for about €17,000 ($17,850), using a custom algorithm to analyze real-time operational data from welding guns. The system predicts abnormal behaviour and potential failure before quality problems appear on the production line.
Volkswagen (Autoeuropa plant, Palmela, Portugal)· PortugalWelding Online Monitoring System