Technology & SoftwareComputer VisionAgentic AI
IFS Nexus Black's Resolve cuts fault resolution time 25% for industrial field engineers
IFS Nexus Black built Resolve, an AI assistant on Claude that helps field engineers in manufacturing, energy and utilities diagnose equipment problems by analyzing images and correlating sensor readings, using Model Context Protocol to connect to legacy industrial systems. Resolve cuts fault resolution time by 25%, and at a William Grant & Sons distillery in Scotland the predictive-maintenance deployment is expected to save an estimated £8.4 million a year at that single site by shifting technicians from reactive repairs to predicting failures before they happen.
IFS Nexus BlackClaude · Model Context Protocol (MCP) · Claude Agent SDK +1
