Intric

Borås Energi och Miljö moves from an Intric cloud pilot of over 25 AI assistants to a local on-prem deployment planned for the whole organisation

Borås Energi och Miljö (BEM), a municipally owned Swedish energy and environment company with about 380 employees, ran a 2025 pilot with Intric and Borås City that produced over 25 AI assistants across technology, customer service, HR, finance and web. After the evaluation it is deploying Intric with local on-prem hosting so it can use higher-classified operational data, and plans an organisation-wide rollout. Its public website chatbot, launched 20 October, received 336 questions in November.