Anthropic AI

1 use case using this technology · by Anthropic

1published use cases

1industry

0countries on record

Conversational AI

top AI capability

Evidence mix: High 1 · Medium 0 · Low 0 — bands are computed from each record's evidence signals.

Technology & SoftwareGenerative AIConversational AI

Enhancing Engagement: Genesys Uses Amazon Bedrock for Secure, Scalable AI

Omnichannel customer experience company Genesys integrated Amazon Bedrock into its platform to access foundation models including Anthropic and Titan for generative and foundational AI, while helping ensure compliance with GDPR. The integration lets Genesys optimize AI for high-volume, low-latency workloads, processing 1.5 billion customer calls per month in real time.

GenesysAmazon Bedrock · Anthropic AI · Titan