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Title
Trustpilot boosts win rates 36% and reduces support backlog by 99% with Agentforce
…aster service, Trustpilot’s Agentic Enterprise delivers org-wide impact See how Trustpilot became an Agentic Enterprise with Salesforce, boosting win rates by 36%, reducing support backlog by 99%, and accelerating growth. Learn more Customer Story Trustpilot boosts conversions and sharpens targeting…
Description
Trustpilot became an Agentic Enterprise with Salesforce, using Agentforce and Data 360 to automate support and deflect cases, boosting win rates by 36%, reducing support backlog by 99%, and unifying customer data, engagement signals and account history for prioritizing prospects.
…Customer Story Trustpilot reduces their service backlog by 99% with Agentforce Discover how Trustpilot uses Agentforce and Data 360 to automate support, deflect cases, and deliver faster customer resolutions. Learn more Customer Story Uber lifts email conversion rates by 60% and delivers…
Company
Trustpilot
…cing support backlog by 99%, and accelerating growth. Learn more Customer Story Trustpilot boosts conversions and sharpens targeting with Customer 360 With customer data, engagement signals, and account history in one architecture…
Industry
Technology & Software
From higher win rates to faster service, Trustpilot's Agentic Enterprise delivers org-wide impact
Solution
Trustpilot used Agentforce and Data 360 to automate support and deflect cases, and unified customer data, engagement signals and account history in one architecture so teams can prioritize the right prospects and personalize outreach at scale. Trustpilot also uses Slack as its digital headquarters, connecting people, apps and partners.
…e Customer Story Trustpilot brings people, apps, and partners together in Slack Trustpilot uses Slack as their digital headquarters, connecting people, apps, and partners to boost productivity, collaboration, and business results. Learn more Customer Story Trustpilot reduces their service backlog by 99% with…
Business value
Trustpilot became an Agentic Enterprise with Salesforce, boosting win rates by 36% and reducing its support backlog by 99%.
…aster service, Trustpilot’s Agentic Enterprise delivers org-wide impact See how Trustpilot became an Agentic Enterprise with Salesforce, boosting win rates by 36%, reducing support backlog by 99%, and accelerating growth. Learn more Customer Story Trustpilot boosts conversions and sharpens targeting…
AI capabilities
Intelligent Automation, Recommendation & Personalization
…Customer Story Trustpilot reduces their service backlog by 99% with Agentforce Discover how Trustpilot uses Agentforce and Data 360 to automate support, deflect cases, and deliver faster customer resolutions. Learn more Customer Story Uber lifts email conversion rates by 60% and delivers…
Technology
Agentforce, Data 360, Slack
…e Customer Story Trustpilot brings people, apps, and partners together in Slack Trustpilot uses Slack as their digital headquarters, connecting people, apps, and partners to boost productivity, collaboration, and business results. Learn more Customer…
Deployment options
cloud
…Customer Story Trustpilot reduces their service backlog by 99% with Agentforce Discover how Trustpilot uses Agentforce and Data 360 to automate support, deflect cases, and deliver faster customer resolutions. Learn more Customer Story Uber lifts email conversion rates by 60% and delivers…
