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Title
Thomas uses GenAI RAG on Databricks AI Search to personalize psychometric assessment insights
…ed even more benefits in content management, searchability and personalization. Using RAG techniques to prompt LLMs via Databricks AI Search gives Thomas the ability to rapidly get insights from their extensive database. Additionally, this GenAI integration enabled their users to propose queries and…
Description
Thomas, a workplace psychometric assessment provider, used Databricks AI Search and retrieval augmented generation to replace static, one-size-fits-all assessment reports with interactive, personalized query-based insights drawn from its large content database. The GenAI integration became the foundation of Thomas's new 'Perform' product, was integrated into three different platforms including Microsoft Teams within three months, and let the company go from proof of concept to minimum viable product in weeks.
…ecific contexts and needs, enhancing the overall impact of Thomas’ services and forming the foundation of their new “Perform” product. Databricks also gives Thomas the ability to integrate their new, AI-driven pro…
…have a solid, unified foundation, we can go where we want to with AI.” In fact, Thomas has been able to integrate GenAI into three different platforms within the last three months. Treglown summed up the impact to Thomas: “We needed to transform as a business…
…ies of what’s possible in people science. Concluded Treglown, “With Databricks, we were able to go from proof of concept to minimum viable product in weeks. And now that we have a solid, unified foundation, we can go where we want to w…
Company
Thomas
Thomas' foundational psychometric assessment model
Industry
Technology & Software
…e doing? For us, GenAI was the obvious way to do that.” Share this post Details Industry : Technology and Software Use Case : Artificial Intelligence Cloud : Azure Ready to get started? Try Data…
Problem
Thomas's legacy psychometric assessment platform held billions of words of content covering every possible personalized iteration, making it a nightmare to translate evergreen content into useful, tailored responses for each client, and the company still struggled to guide people to the specific content pieces needed to solve their problem.
…to Director of Data Science Dr. Luke Treglown, this was easier said than done: “Our legacy platform had millions — to the point of billions — of words of content because it included every possible iteration of how the content could be written and personalized to the specific recipient. While you think this would be helpful, translating evergreen content into usefu…
Solution
Thomas adopted the Databricks Data + AI Platform to improve data ingestion, transformation and analysis, and used retrieval augmented generation (RAG) via Databricks AI Search to let users query the content database directly and receive automatically generated, detailed, tailored insights from unstructured data, integrating the new AI-driven processes into platforms like Microsoft Teams.
…he ability to rapidly get insights from their extensive database. Additionally, this GenAI integration enabled their users to propose queries and receive automatically generated, detailed and tailored insights from unstructured data. Treglown explained, “Databricks AI Search sparked a breakthrough for us. We co…
Business value
Databricks AI Search let Thomas give clients the ability to find the answers they need instead of a 40- to 50-page report, forming the foundation of its new 'Perform' product; Thomas integrated GenAI into three different platforms within three months and went from proof of concept to minimum viable product in weeks.
…data. Treglown explained, “Databricks AI Search sparked a breakthrough for us. We could give our clients the ability to find the answers they need, rather than throwing a 40- to 50-page report at them. This made our content incredibly more dynamic and interactive.” Databricks prov…
Technology
Databricks AI Search, Retrieval augmented generation (RAG), Natural language processing (NLP)
…ure environment. Plus, the platform’s integration with generative AI tools like retrieval augmented generation (RAG) and natural language processing (NLP) delivered even more benefits in content management, searchability and personalization. Using RAG techniques…
AI capabilities
Generative AI, Retrieval-Augmented Generation
…ed even more benefits in content management, searchability and personalization. Using RAG techniques to prompt LLMs via Databricks AI Search gives Thomas the ability to rapidly get insights from their extensive database. Additionally, this GenAI integration enabled their users to propose queries and…
Use case type
Knowledge search
…data. Treglown explained, “Databricks AI Search sparked a breakthrough for us. We could give our clients the ability to find the answers they need, rather than throwing a 40- to 50-page report at them. This made our content incredibly more dynamic and interactive.” Databricks prov…
Headline outcome
…ies of what’s possible in people science. Concluded Treglown, “With Databricks, we were able to go from proof of concept to minimum viable product in weeks. And now that we have a solid, unified foundation, we can go where we want to w…
Deployment model
cloud
…t Details Industry : Technology and Software Use Case : Artificial Intelligence Cloud : Azure Ready to get started? Try Databricks for free Learn more about our product Talk…
Deployment options
cloud
…t Details Industry : Technology and Software Use Case : Artificial Intelligence Cloud : Azure Ready to get started? Try Databricks for free Learn more about our product Talk…
