Title
TBC Bank Operationalizes Trusted Data with Lakebase
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Description
TBC Bank, the largest banking group in the Caucasus region, built a Lakehouse on Databricks and adopted Lakebase and Databricks Apps to move from on-premises SQL Server instances and month-long reporting cycles to self-service analytics and AI-driven applications, including a web-based AI chatbot and AutoML-based credit risk scoring. Credit risk model deployment fell from 14 weeks to two days, and more than 600 users regularly query governed data through Genie.
…time. Meanwhile, Genie has emerged as a core self-service analytics capability. More than 600 users regularly query governed data through Genie, and adoption accelerated as deep research enabled business leaders to ask comp…
Company
TBC Bank
…hrough Genie today, with expected adoption to reach 50% of HQ staff by year-end TBC Bank, the largest banking group in the Caucasus region with nearly 40% market share in Georgia, set out to become a digital-first lead…
Country
Georgia
…HQ staff by year-end TBC Bank, the largest banking group in the Caucasus region with nearly 40% market share in Georgia, set out to become a digital-first leader while many competitors still relied o…
Region
Caucasus
…ie today, with expected adoption to reach 50% of HQ staff by year-end TBC Bank, the largest banking group in the Caucasus region with nearly 40% market share in Georgia, set out to become a digital-first lead…
Industry
Financial Services
…ng so much faster.” TBC Bank and Lakebase on Databricks Share this post Details Industry : Financial Services Use Case : Application Development , Data Applications , Governance and Securit…
Problem
TBC Bank relied on on-premises SQL Server instances with month-long reporting cycles and no platform for advanced analytics. A single analysis could take up to a month across disconnected datasets, credit risk scoring models took 14 weeks to deploy — slowing loan disbursement in a market where speed to decision directly affects profitability — and the bank had no way to serve transactional workloads without spinning up standalone databases, duplicating security controls and increasing operational overhead.
…perational limitations made that transformation urgent. Reporting inefficiency: A single analysis could take up to a month, requiring multiple teams to work across disconnected datasets to identify questions, locate the right data and produce a usable report. Delay…
Solution
TBC Bank built a Lakehouse on the Databricks Platform, migrated all workloads to the cloud and adopted Unity Catalog as its governance layer, then added Lakebase as an operational database layer bridging governed data with applications needing fast reads and writes. Using Databricks Apps, the team delivered a reverse-ETL pipeline and a web-based AI chatbot with Lakebase as the transactional backend, adopted AutoML for credit risk scoring, and rolled out Genie for self-service conversational analytics over governed data.
…data management into a single environment. With governed data in the Lakehouse, the team added Lakebase as the operational database layer, serving as a bridge between curated datasets and applications that needed fast, reliable reads and writes. For a team of just four DevOps engineers, the appeal was practical. “We deploy…
Business value
Credit risk model deployment fell from 14 weeks to two days including model risk validation, analyses that once took a month now take minutes through Genie, more than 600 users regularly query governed data through Genie (roughly 20% of headquarters staff today, with adoption expected to reach 50% of headquarters staff by year-end), the data analyst team was reduced by 50% with time reallocated to higher-value work, and the four-person DevOps team deployed Lakebase in a couple of hours.
…he workforce. TBC Bank was able to allocate data analysts to higher-value tasks reduced its data analyst team by 50% and reallocated their time to higher-value tasks as AI-powered capabilities absorbed routine analytical work. “When you think ab…
AI capabilities
Machine Learning, Conversational AI
…in three days of using Genie than in eighteen months of traditional reporting. Credit risk scoring models that previously required months to deploy are now live in days through AutoML, directly accelerating cash loan disbursement, one of the bank’s highest-value business lines. Workforce efficiency through self-service Self-service tools have reshaped the…
Technology
Databricks Platform, Lakebase, Databricks Apps, Unity Catalog, Genie, Databricks SQL, AutoML
…Data Applications , Governance and Security , Data + AI Platform Cloud : Azure Product : Databricks Apps , Databricks SQL , Lakebase , Unity Catalog Want to learn more about Lakebase? Learn more Watch a demo Why Databricks Disco…
Deployment model
cloud
…Development , Data Applications , Governance and Security , Data + AI Platform Cloud : Azure Product : Databricks Apps , Databricks SQL , Lakebase , Unity Catalog Want to l…
Deployment options
cloud
…Development , Data Applications , Governance and Security , Data + AI Platform Cloud : Azure Product : Databricks Apps , Databricks SQL , Lakebase , Unity Catalog Want to l…
Implementation approach
TBC Bank began modernizing its data infrastructure four years before this rollout, first migrating workloads to the cloud and building a governed Lakehouse with Unity Catalog. It then added Lakebase as an operational layer — deployed in a couple of hours by a four-person DevOps team with no ramp-up required — before delivering two early Databricks Apps use cases: a reverse-ETL pipeline and a web-based AI chatbot.
…stern Europe, the bank views technology as central to its competitive position. Four years ago, TBC Bank began a major effort to standardize and modernize its data infrastructure, moving beyond on-premises SQL servers and slow reporting workflows to support…
Onboarding approach
Genie adoption has been tracked as an ongoing rollout milestone rather than a one-time launch: roughly 20% of TBC Bank's headquarters staff use Genie today, and the bank expects at least half of its 3,000-plus headquarters staff to be daily users by the end of the year.
…. People feel it, and they love it.” Adoption and scale across the organization Today, roughly 20% of headquarters employees use Genie, and adoption is climbing. TBC Bank expects at least half of its 3,000-plus headquarters staff to be daily users by the end of the year. “We spent years building a governed lakehouse,” said Konstantine. “Now Lakebase…
Capture details
- Captured
- 17 Aug 2026, 06:02 UTC
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- fetch-strip@1
- Snapshot hash
- 9a24d13286576e24e16c837479246d46b1a5f242ecb86abb9f327bbcd8961016