{"slug":"soundhound-brings-voice-and-conversational-ai-solutions-to-products-and-services-worldwide-using-oci-ai-infrastructure","url":"https://findausecase.com/use-cases/soundhound-brings-voice-and-conversational-ai-solutions-to-products-and-services-worldwide-using-oci-ai-infrastructure","title":"SoundHound brings voice and conversational AI solutions to products and services worldwide using OCI AI infrastructure","description":"SoundHound AI migrated its hybrid on-premises and cloud technology platform to Oracle Cloud Infrastructure in 2021, becoming an early adopter of OCI AI infrastructure to run the complex AI models behind its voice and conversational AI agents. The company saw a 50% to 60% performance boost and a 50% cost reduction while doubling usage in its first six months on OCI, growing from about 100 million queries in its first month on OCI to more than 1 billion queries a month by year's end, and expanding into restaurant, healthcare and financial services verticals.","company":"SoundHound AI","industry":"Technology & Software","country":"United States","aiCapabilities":["Conversational AI","Agentic AI"],"technology":["Oracle Cloud Infrastructure (OCI)","OCI AI Infrastructure"],"deployment":"Public Cloud","problemStatement":"As SoundHound anticipated aggressive revenue growth, it needed a scalable cloud infrastructure powerful enough to run its complex AI models without downtime, deliver sufficient capacity on demand, and support global expansion -- needs its existing hybrid on-premises and cloud platform could not meet.","solutionApproach":"In 2021, the company migrated its hybrid on-premises and cloud technology platform to Oracle Cloud Infrastructure, becoming an early adopter of OCI AI infrastructure. SoundHound AI's platform understands the complexity of speech, letting businesses automate natural, conversational interactions with customers using AI agents -- whether they're ordering a pizza, making an appointment, or completing a banking transaction.","businessValue":"SoundHound experienced a 50% to 60% performance boost and a 50% cost reduction while doubling its usage in its first six months on OCI. It grew from about 100 million queries in its first month on OCI to more than 1 billion queries a month by year's end, and annual revenue grew from US$21 million in 2021 to an anticipated US$160-178 million for 2025, while expanding into the restaurant, healthcare, and financial services industries.","evidence":{"band":"high"},"sourceUrl":"https://www.oracle.com/customers/soundhound/","dates":{"publishedAt":"2026-09-20T05:47:10.414Z","publishedAtSource":"pipeline","updatedAt":"2026-09-20T05:47:10.414Z"},"license":"Open for reading and citing with a link to https://findausecase.com/use-cases/soundhound-brings-voice-and-conversational-ai-solutions-to-products-and-services-worldwide-using-oci-ai-infrastructure. Bulk republication requires permission."}