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Title
Shift builds real-time credit decisioning with machine learning on Azure Databricks
…icks, Shift has aggressively reduced their time-to-market and time-to-test, and they’ve implemented real-time decisioning for certain segments of their customers — an unprecedented feat in this line of business. Quicker iterations and retrai…
Description
Shift, an Australian business finance company, used the Azure Databricks Data + AI Platform and Delta Lake to consolidate disparate bank transactional data and build proprietary in-house classification models, enabling real-time credit approvals, 24x faster time-to-market for new solutions, and 90% faster data processing.
…so that the process was focused on their needs — not on products. To get there, Shift needed a consolidated view of bank transactional data from disparate sources that they could quickly gather to better understand their customers’ situations…
Company
Shift
…rity and Trust Ready to get started? Get a Demo Login Contact Us Try Databricks Customer Stories / Shift CUSTOMER STORY Changing the way Australian businesses access capital 24x Faster…
Industry
Financial Services
…alized recommendations to increase customer engagement. Share this post Details Industry : Financial Services Use Case : Data Science , Data Engineering Cloud : Azure Product : Delta Lake ,…
Problem
Shift needed a consolidated view of bank transactional data from disparate sources, but transferring and processing the different data sources was slow, making it difficult to get a consolidated picture of customer insights; structuring and running ETL pipelines also required staff to stay past business hours.
…nted to users across the company in an interactive, easy-to-understand format. “Transferring and processing the different data sources was slow, making it difficult to get a consolidated picture of what the customer insights actually were,” said Shift data engineer Thomas D’Arcy. Structuring and running ETL pipelines…
Solution
Shift used the Azure Databricks Data + AI Platform and Delta Lake to centralize disparate data sources within a unified, scalable infrastructure, building back-end data pools overlaid with proprietary in-house classification models with machine learning capabilities to automate processing and enable real-time decisioning.
…hat they could quickly gather to better understand their customers’ situations. With the help of the Azure Databricks Data + AI Platform, Shift built back-end data pools overlaid with proprietary in-house classification models with machine learning capabilities, resulting in a level of automation that reduced processing times and that cons…
Technology
Azure Databricks, Delta Lake, Tableau
…gether and understanding both the systems and the customer better,” said James. Data analysts can also leverage the information stored in Delta Lake to generate a 360-degree dynamic view of the customer via Tableau dashboards, providing personalized assessments and optimizing recommendations to increase…
Use case type
Decision support
…ustralian businesses access capital 24x Faster time-to-market for new solutions Real Time Credit approvals for customers Shift is tackling the traditionally burdensome business finance experience to m…
Headline outcome
…zation to better reallocate resources and aggressively cut down time-to-market. With a 90% faster data processing capability, the team has grown predictive capabilities dramatically. “We’ve managed to uplift the capabilities of our data teams and we’re much more…
Business value
Shift achieved 24x faster time-to-market for new solutions, implemented real-time credit decisioning for certain customer segments, cut data processing time by 90%, and reduced model iteration and retraining to within two days.
…n segments of their customers — an unprecedented feat in this line of business. Quicker iterations and retraining of models within two days have allowed the organization to better reallocate resources and aggressively cut down time-to-market. With a 90% faster data processing capability, the team has grown predictive cap…
AI capabilities
Machine Learning, Predictive Analytics
…essively cut down time-to-market. With a 90% faster data processing capability, the team has grown predictive capabilities dramatically. “We’ve managed to uplift the capabilities of our data teams and we’re much mor…
Deployment options
cloud
…etails Industry : Financial Services Use Case : Data Science , Data Engineering Cloud : Azure Product : Delta Lake , Agent Bricks Ready to get started? Try Databricks for fr…
