Title
Schneider Electric fast-tracks innovation with Azure OpenAI Service
Schneider Electric fast-tracks innovation with Azure OpenAI Service | Microsoft Customer Stories This is the Trace Id: 3faa41f5c432215446516bbbf447…
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Description
Schneider Electric bases customer-facing AI solutions on Azure OpenAI Service within Microsoft Cloud for Manufacturing. Its EcoStruxure Microgrid Advisor uses Azure OpenAI Service and Azure IoT for dynamic control of facility energy performance, EcoStruxure Resource Advisor Copilot helps customers manage energy usage, and the company is developing a PLC code generation copilot to automate programmable logic controller programming for manufacturing robots and IoT devices.
…ithin reach of all of us, Schneider is ready with its own AI-enabled solutions. The company is basing its customer-facing AI solutions on a highly performant technology from a vendor it has trusted for years: Azure OpenAI Service, a solution within Microsoft Cloud for Manufacturing. READ THE STORY Seeking honest answers to the world’s big questions Schneider El…
Company
Schneider Electric
Schneider Electric fast-tracks innovation with Azure OpenAI Service | Microsoft Customer Stories This is the Trace Id: 3faa41f5c432215446516bbbf447…
Country
France
…D SUPPORT Microsoft Cloud for Manufacturing ORGANIZATION SIZE 10,000+ employees COUNTRY France BUSINESS NEED Artificial Intelligence INDUSTRY Discrete Manufacturing Share the…
Region
Europe
…D SUPPORT Microsoft Cloud for Manufacturing ORGANIZATION SIZE 10,000+ employees COUNTRY France BUSINESS NEED Artificial Intelligence INDUSTRY Discrete Manufacturing Share the…
Industry
Manufacturing
…ION SIZE 10,000+ employees COUNTRY France BUSINESS NEED Artificial Intelligence INDUSTRY Discrete Manufacturing Share the story Explore related stories /h2> "> Explore related stories Stories…
Problem
Schneider Electric wanted to base its customer-facing AI solutions on a trusted, highly performant technology to accelerate innovation and improve internal efficiency, including automating repetitive PLC (programmable logic controller) programming tasks, helping customer service agents find answers faster, and supporting financial analysts' decision making.
…satisfaction is one of two pillars Schneider follows in its AI innovation use. The other is its commitment to improving internal efficiency to get its innovations to the marketplace quickly. Schneider is also collaborating with Industry Solutions Engineering (ISE), an o…
…customer service agents find exactly what they need to answer customer queries. Financial analysts at Schneider use Finance Advisor to support optimal decision making. “Azure OpenAI is very intuitive to use,” says Julia Peyre, Senior Data Scientis…
Solution
Schneider Electric bases its customer-facing AI solutions on Azure OpenAI Service within Microsoft Cloud for Manufacturing. It built EcoStruxure Microgrid Advisor and EcoStruxure Resource Advisor Copilot on Azure OpenAI Service and Azure IoT, is preparing a PLC code generation copilot to automate programmable logic controller programming, and extended Azure OpenAI Service internally through apps like Knowledge Bot for customer service agents and Finance Advisor for financial analysts. The company also collaborates with Microsoft's Industry Solutions Engineering (ISE) organization to co-innovate and co-engineer complex AI solutions.
…mproving internal efficiency to get its innovations to the marketplace quickly. Schneider is also collaborating with Industry Solutions Engineering (ISE), an organization within Microsoft to co-innovate and co-engineer complex AI solutions that have helped Schneider move faster toward its AI objectives. Amplifying productivity to push innovation ever higher Francois Bonnard, AI Par…
Business value
EcoStruxure Microgrid Advisor enables dynamic control of a facility's energy performance using data from multiple sources. EcoStruxure Resource Advisor Copilot makes it easier for customers to understand and manage their energy usage. Knowledge Bot helps customer service agents find exactly what they need to answer customer queries. The PLC code generation copilot is intended to automate repetitive tasks and provide intelligent code suggestions that will significantly reduce the time and effort required for PLC programming, though this solution is still being prepared for use by engineers.
…globe. In mid-2023, Schneider embedded a companion app in its Resource Advisor: EcoStruxure Resource Advisor Copilot, which makes it easier for customers to understand and manage their energy usage. “We’re very fortunate to be in this exciting field and to have such an impact,”…
…with Schneider’s programmable logic controller (PLC) code generation software. Engineers are preparing to use the output of the PLC code generator to rapidly create high-quality, tested, and validated code for PLCs (software that controls robots and other IoT devices in manufacturing). This powerful copilot will automate repetitive tasks and provide intelligent code suggestions that will significantly reduce the time and effort required for PLC programming. This can not only accelerate the development process, but also ensure consisten…
AI capabilities
Generative AI, Conversational AI, Predictive Analytics
…multiple sources, enabling dynamic control of a facility’s energy performance. A company can use those insights compared with forecast data to decide, for example, how to use energy from renewables, like solar panels. These energy-optimizing solutions are based on Azure OpenAI Service and Azure I…
Technology
Azure OpenAI Service, Azure Machine Learning, Azure IoT, Microsoft Cloud for Manufacturing
…Director, Schneider Electric Discover more details CUSTOMER Schneider Electric PRODUCTS Azure Azure Machine Learning Azure Operator Call Protection SERVICES AND SUPPORT Microsoft Cloud for Manufacturing ORGANIZATION SIZE 10,000…
…forms the backbone of the IoT architecture Schneider provides to its customers, based on Microsoft Azure IoT technology . EcoStruxure connects IoT devices on the shop floor to information systems, de…
Deployment model
cloud
…cord of working with Microsoft to build our customer solutions,” says Rambach. “We host them on Azure, so for us, Microsoft Azure AI technologies are the logical next step.” Bersihand cites other reasons for the partnership. “Like Microsoft, we have cu…
Deployment options
cloud
…cord of working with Microsoft to build our customer solutions,” says Rambach. “We host them on Azure, so for us, Microsoft Azure AI technologies are the logical next step.” Bersihand cites other reasons for the partnership. “Like Microsoft, we have cu…
Capture details
- Captured
- 25 Aug 2026, 23:11 UTC
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- f589aa34ec46670bfec220d71fab57d734f13afde607009217168133959575a5