Title
Schaeffler unlocks factory insights with Microsoft Cloud for Manufacturing
Schaeffler unlocks factory insights with Microsoft Cloud for Manufacturing | Microsoft Customer Stories This is the Trace Id: 1624b7419186457a460fa106e4d2…
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Description
Schaeffler, a global motion technology company with 10,000+ employees in Germany, worked with partner Avanade to pilot data solutions in Microsoft Fabric and a generative AI agent in Azure AI, part of Microsoft Cloud for Manufacturing, to unlock intelligence across diverse IT/OT systems (including ERP, SCM and MES) across a solution designed to scale to over 100 plants. Employees now ask the agent natural-language questions and get near real-time insights such as scrap rates, yields and energy usage; for example, asking what caused downtime on a line yields an instant detailed response instead of engineers spending hours investigating.
…mize productivity, efficiency, and quality. A collaborative effort with Avanade Schaeffler collaborated with Avanade to pilot data solutions in Microsoft Fabric and an agent in Azure AI , part of Microsoft Cloud for Manufacturing . Avanade played a key role, deploying the copilot agent, setting up data pipelin…
Company
Schaeffler
…cebook , Instagram , LinkedIn , X/Twitter , and YouTube . Discover more details CUSTOMER Schaeffler PARTNER Avanade PRODUCTS Microsoft Fabric SERVICES AND SUPPORT Microsoft Cloud…
Country
Germany
…D SUPPORT Microsoft Cloud for Manufacturing ORGANIZATION SIZE 10,000+ employees COUNTRY Germany BUSINESS NEED Artificial Intelligence INDUSTRY Industrials and Manufacturing Sh…
Industry
Manufacturing
…ON SIZE 10,000+ employees COUNTRY Germany BUSINESS NEED Artificial Intelligence INDUSTRY Industrials and Manufacturing Share the story Explore related stories /h2> "> Explore related stories Stories…
Problem
At Schaeffler, data from hundreds of factory machines once took days to decode. The company needed to modernize data management and democratize information access for factory workers across diverse IT/OT systems, including ERP, SCM and MES, in a solution designed to scale to over 100 plants. Previously, engineers might spend hours identifying detailed downtime reasons.
…e details Explore related stories Contact Sales Contact Sales Executive summary Schaeffler needed to modernize data management and unlock intelligence across diverse IT/OT systems, using generative AI. This enables advanced factory reporting and troubleshooting to boost uptime, qu…
Solution
Schaeffler collaborated with partner Avanade to pilot data solutions in Microsoft Fabric and a generative AI agent in Azure AI, part of Microsoft Cloud for Manufacturing, to extract and normalize factory data. Employees now ask the agent questions in natural language, such as what caused downtime on a production line, and receive actionable insights on metrics like scrap rates, yields and energy usage.
…s on the key transformational topic of data harmonization,” Soutschek explains. Schaeffler uses the solution to extract and normalize factory data in Fabric. Then employees ask the agent questions in natural language and receive actionable insights. This shift to AI-driven insights is a game-changer for Schaeffler. Using the ag…
Business value
Employees can now immediately search for the reason for downtime and the best way to solve it, instead of spending hours identifying detailed downtime reasons or needing to ask a colleague, making the response instant and detailed rather than something that previously took engineers hours to determine.
…use app dedicated to trigger our operators when issues occur during operations. With the agent in Azure AI, our workers can now immediately search for the reason of the downtime and the best way to solve it. They don’t need to ask a colleague or phone someone. This makes us quicker, and it’s easier for the workers to remember the solution…
AI capabilities
Natural Language Processing, Generative AI
…a once took days to decode. The company needed to modernize data management and democratize information access for factory workers with generative AI to boost business performance. “We needed a solution that has the potential to scale to over 100 plants,” say…
…aeffler uses the solution to extract and normalize factory data in Fabric. Then employees ask the agent questions in natural language and receive actionable insights. This shift to AI-driven insights is a game-changer for Schaeffler. Using the a…
Technology
Microsoft Fabric, Azure AI, Microsoft Cloud for Manufacturing
…itter , and YouTube . Discover more details CUSTOMER Schaeffler PARTNER Avanade PRODUCTS Microsoft Fabric SERVICES AND SUPPORT Microsoft Cloud for Manufacturing ORGANIZATION SIZE 10,000+ employees COUNTRY Germany BUSINESS NEED Artificial In…
Deployment options
cloud
…ty. A collaborative effort with Avanade Schaeffler collaborated with Avanade to pilot data solutions in Microsoft Fabric and an agent in Azure AI , part of Microsoft Cloud for Manufacturing . Avanade played a key role, deploy…
Capture details
- Captured
- 26 Aug 2026, 07:44 UTC
- Extractor
- fetch-strip@1
- Snapshot hash
- 55583a927251590885276117ee408fc1f54da93ef68202988acc9e0b59f68a48