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Title
Sabesp Transforms Water Utility Operations with Lakehouse
…a Demo Login Contact Us Try Databricks Customer Stories / Sabesp CUSTOMER STORY Sabesp transforms water utility operations with lakehouse Data product delivery cycles reduced from months to weeks through Data Mesh own…
Company
Sabesp
…rity and Trust Ready to get started? Get a Demo Login Contact Us Try Databricks Customer Stories / Sabesp CUSTOMER STORY Sabesp transforms water utility operations with lakehouse Data p…
Description
Sabesp, Brazil's largest water and sanitation utility serving around 30 million people across 376 municipalities, modernized its legacy Oracle Exadata data warehouse by adopting Databricks, enabling a Data Mesh architecture across more than 23 business domains with Unity Catalog providing centralized governance and Databricks Asset Bundles standardizing CI/CD. Databricks' BDC Connector supports large-scale SAP data ingestion, while Databricks Genie and AI/BI Dashboards let business analysts and operational managers query data in natural-language Portuguese without SQL expertise. Foundation Model APIs give teams access to large language models for AI applications including AI-powered customer service and fraud detection. Sabesp reduced data product delivery cycles from months to weeks through domain-owned data products.
…s centralized governance and fine-grained access controls across the Data Mesh. Foundation Model APIs give teams direct access to leading large language models for AI applications without requiring additional infrastructure investments. These capabilities are…
Problem
Infrastructure costs continued to rise, data remained difficult to access across business functions, and complex ETL processes slowed the delivery of new use cases. At the same time, the architecture was not designed to support modern AI, machine learning, or real-time analytics workloads.
…and analytical demands grew. The legacy environment created several challenges. Infrastructure costs continued to rise, data remained difficult to access across business functions, and complex ETL processes slowed the delivery of new use cases. At the same ti…
Implementation approach
The migration from Oracle Exadata became the catalyst for implementing a Data Mesh architecture across the company, letting each of the 23+ business domains own and deliver their data products independently. Sabesp standardized development and deployment processes using Databricks Asset Bundles, creating consistent CI/CD workflows across all participating domains.
…provided the governance foundation required to support decentralized ownership. The migration from Oracle Exadata became the catalyst for implementing a Data Mesh architecture across the company. Rather than relying on a centralized team to manage every analytical request,…
Business value
Data product delivery cycles were reduced from months to weeks through Data Mesh ownership and standardized CI/CD, with 23+ business domains now independently managing and delivering data products, and improved compliance and data security across the enterprise through centralized governance and fine-grained access controls.
…Sabesp CUSTOMER STORY Sabesp transforms water utility operations with lakehouse Data product delivery cycles reduced from months to weeks through Data Mesh ownership and standardized CI/CD 23+ business domains independently manage and deliver data products, accelerati…
Industry
Energy
…of the largest utility organizations in Latin America. Share this post Details Industry : Energy Use Case : Analytics and Business Intelligence , Data Warehousing , Governance…
Technology
Unity Catalog, Databricks Asset Bundles, BDC Connector, Databricks Genie, AI/BI Dashboards, Foundation Model APIs, Databricks Assistant
…organization, especially for non-technical business domain owners,” said Leite. The company is also using Databricks Assistant to accelerate development, debugging, and SQL optimization, helping teams onboard to the new platform more quickly as the migration contin…
AI capabilities
Conversational AI, Generative AI
…ie and AI/BI Dashboards to enable self-service analytics across the enterprise. Genie has been particularly impactful because it allows users to interact with data using natural language rather than SQL. Business analysts and operational managers can ask questions in Portuguese and…
Deployment options
cloud
…nalytics and Business Intelligence , Data Warehousing , Governance and Security Cloud : Azure Product : AI/BI , Databricks SQL , Unity Catalog Ready to get started? Try Data…
Country
Brazil
…on people. It is one of the world’s largest water and sanitation utilities, and the largest in Brazil. Sabesp aims to leap five decades in five years, expanding access to safe water…
Region
São Paulo
…ater and provides wastewater collection and treatment across 376 municipalities in the state of São Paulo serving around 30 million people. It is one of the world’s largest water and sa…
