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Title

PwC delivers the human-led tech-powered future of auditing with Azure OpenAI Service

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PwC delivers the human-led tech-powered future of auditing with Azure OpenAI Service | Microsoft Customer Stories This is the Trace Id: 71f747f5dcd57c60fe2091af4178…

Description

PwC is building Next Generation Audit, a $1 billion initiative using Azure OpenAI Service, Azure AI Document Intelligence and Azure AI Search to extract information from unstructured audit documents and compare it against standardized data sources at enterprise scale, aiming to reduce unnecessary audit burden on clients.

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…smoothly together, which creates a well-integrated experience for our people.” For PwC, NGA represents a $1 billion investment in transforming the audit experience for its people and clients, PwC’s most ambitious audit initiative ever. In addition to simplifying and standardizing the audit process, NGA aims to inf…
…us to enable natural language interfaces for enterprise data.” As part of NGA, PwC will use Azure AI Document Intelligence to extract information from unstructured documents and compare it with standardized, structured data sources at scale. It will also use Azure AI Search to help PwC professionals more efficiently nav…

Company

PricewaterhouseCoopers (PwC)

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…our people.” James Chalmers, Global Assurance Leader, PwC Discover more details CUSTOMER PriceWaterhouseCoopers (PWC) PRODUCTS Azure Azure AI Document Intelligence Azure AI Search Azure App Service…

Country

United Kingdom

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…re Cosmos DB Azure Operator Call Protection ORGANIZATION SIZE 10,000+ employees COUNTRY United Kingdom BUSINESS NEED Artificial Intelligence INDUSTRY Professional and Business Servic…

Industry

Professional Services

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…10,000+ employees COUNTRY United Kingdom BUSINESS NEED Artificial Intelligence INDUSTRY Professional and Business Services Share the story Explore related stories /h2> "> Explore related stories Stories…

Problem

PwC has tens of thousands of clients, some of whom have petabytes of data, and needs to handle data at an enterprise scale across thousands of audit tasks and activities.

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…ploring the combined benefits of cloud technology and AI in the audit process. “We have tens of thousands of clients, some of whom have petabytes of data,” explains Flavell. “To say that we need to handle data at an enterprise scale…

Solution

PwC is building Next Generation Audit on Microsoft Azure, including Azure OpenAI Service, Azure Cosmos DB, Azure Kubernetes Service and Azure App Service, using Azure AI Document Intelligence to extract information from unstructured documents and compare it with standardized data sources, and Azure AI Search to help auditors navigate guidance.

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…tions around the world.” Trust-centered design powered by AI For these reasons, PwC decided to create an NGA ecosystem with a number of Microsoft Azure solutions, including Azure OpenAI Service , Azure Cosmos DB , Azure Kubernetes Service , Azure App Service , and Azure global infrastructure . “We’re implementing Microsoft infrastructur…

Business value

PwC is exploring how generative AI on Azure can support a vision of increased audit efficiency and transparency, reduced unnecessary audit burden on clients, and enhanced data acquisition and utilization.

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…o usher in a new era of audit that is human-led, tech-powered, and data-driven. PwC is exploring how the generative AI capabilities from Azure OpenAI Service running on Azure global infrastructure can support a vision that includes: increased audit efficiency and transparency; reduction of unnecessary audit burden on clients; and enhanced data acquisition and utilization. PwC has a focus on relevant data regulations and compliance protocols, as well…

Technology

Azure OpenAI Service, Azure Cosmos DB, Azure Kubernetes Service, Azure App Service, Azure AI Document Intelligence, Azure AI Search, Microsoft Fabric

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…als more efficiently navigate to the guidance they need to complete their work. Interwoven with all of these data sources and AI solutions is Microsoft Fabric, which unifies multiple data sources and analytics services within its AI-powered platform. “With everything under the Azure umbrella, we can acquire, transform, and analy…

Deployment model

cloud

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…tions around the world.” Trust-centered design powered by AI For these reasons, PwC decided to create an NGA ecosystem with a number of Microsoft Azure solutions, including Azure OpenAI Service , Azure Cosmos DB , Azure Kubernetes Service ,…

Deployment options

cloud

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…tions around the world.” Trust-centered design powered by AI For these reasons, PwC decided to create an NGA ecosystem with a number of Microsoft Azure solutions, including Azure OpenAI Service , Azure Cosmos DB , Azure Kubernetes Service ,…

Use case type

Document processing

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…us to enable natural language interfaces for enterprise data.” As part of NGA, PwC will use Azure AI Document Intelligence to extract information from unstructured documents and compare it with standardized, structured data sources at scale. It will als…

Headline outcome

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…o usher in a new era of audit that is human-led, tech-powered, and data-driven. PwC is exploring how the generative AI capabilities from Azure OpenAI Service running on Azure global infrastructure can support a vision that includes: increased audit efficiency and transparency; reduction of unnecessary audit burden on clients; and enhanced data acquisitio…

AI capabilities

Generative AI, Document Intelligence

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…ocesses,” says Winnie Cheng, Director of AI in Products and Technology at PwC. “Generative AI capabilities within the Azure OpenAI Service open up possibilities for us to enable natural language interfaces for enterpri…
Capture details
Captured
07 Oct 2026, 05:15 UTC
Extractor
fetch-strip@1
Snapshot hash
610509ea57310239093e22a554ed6125e8707569c95ba124cafed71fc989b7f5