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Title
Protecting people's health and well-being with AI
…Contact Us Try Databricks Customer Stories / Milliman MedInsight CUSTOMER STORY Protecting people’s health and well-being with AI 35x Faster data pipelines 7x Faster insurance risk assessment The rapid advance…
Description
Milliman's MedInsight group, which provides actuarial insights to over 300 U.S. healthcare organizations, replaced a rigid on-premises 50-node Spark cluster with the Databricks Data + AI Platform to process rising volumes of healthcare claims data. Using Delta Lake, Auto Loader and MLflow, Milliman MedInsight achieved 15x to 35x faster data pipeline performance and 5x to 7x faster delivery of health insurance risk insights, and plans to build an LLM-powered AI assistant trained on healthcare claims data and domain documentation.
…e support and AI-centric capabilities they needed to bring valuable insights to the 300+ healthcare companies they supported. "The world is changing fast, and so are the demands on data teams," said Jack.…
…. And in more recent years, timeliness became an increasingly important factor. A small team tried building out a 50-node cluster on Apache Spark™ but found it overwhelmingly laborious to maintain, equating every hour of valuable customer-impacting work with four hours needed to maintain the cluster. "The healthcare system needs all types of clean and accurate data in near real-…
…ster and more efficiently. And it all starts with the data. With the lakehouse, Milliman MedInsight has seen anywhere from 15x to 35x improved workload performance. What does that mean? As data is processed faster, the insights and predictions…
…and predictions that are served to the end users also accelerate. As a result, Milliman MedInsight has seen a 5x to 7x increase in the delivery of insights into health insurance risk to their customers, allowing them to make smarter decisions faster. Milliman MedInsight is solving healthcare data needs not only now, but with com…
…cks to support a strategic road map to an AI-driven future. Part of their plan? To build an AI assistant, powered by large language models (LLMs), for MedInsight that focuses on all the data unique to the company — domain expertise, documentation and training — and then training the LLMs with terabytes of healthcare claims data to help their clients make smarter decisions that impact the millions of health…
Company
Milliman MedInsight
…rity and Trust Ready to get started? Get a Demo Login Contact Us Try Databricks Customer Stories / Milliman MedInsight CUSTOMER STORY Protecting people’s health and well-being with AI 35x Faster dat…
Industry
Healthcare
…customers will face not only today but years from now." Share this post Details Industry : Healthcare and Life Sciences Cloud : AWS , Azure Product : Delta Lake Ready to get started? Try Databricks f…
Problem
Milliman MedInsight's outdated on-prem database systems became too complex to maintain and too rigid to scale as healthcare data grew in volume and complexity. A small team tried building a 50-node cluster on Apache Spark but found it overwhelmingly laborious to maintain, equating every hour of customer-impacting work with four hours needed to maintain the cluster, and lacked the flexibility and resources to handle the scale and timeliness healthcare customers needed.
…ding actuarial insights and consulting. With data volume and complexity rising, the company's outdated on-prem database systems proved too complex to maintain and rigid to scale. The need to transform this process was imperative, and Milliman saw this early…
…. And in more recent years, timeliness became an increasingly important factor. A small team tried building out a 50-node cluster on Apache Spark™ but found it overwhelmingly laborious to maintain, equating every hour of valuable customer-impacting work with four hours needed to maintain the cluster. "The healthcare system needs all types of clean and accurate data in near real-…
…s that volume of data and the number of attributions within the data increased, our systems and team lacked the flexibility and resources to handle the scale and timeliness needed to provide value to our healthcare customers." It was clear that Milliman MedInsight needed to rethink how technology could…
Solution
Milliman MedInsight adopted the Databricks Data + AI Platform, using Delta Lake as an optimized storage layer with different data tiers from raw data to cleansed data for reporting and machine learning. Auto Loader incrementally and efficiently processes new data files, and the data science team manages ML processes directly in MLflow, with decoupled compute and storage. The team built the Data Science Portal (DSP), a data science center of excellence giving customers self-service access to a library of data and models while removing the complexity of provisioning clusters, preparing data and ensuring security.
…at has the pedigree and technical track record to take us where we need to be." Milliman MedInsight uses Delta Lake as their optimized storage layer, providing different data tiers for various use cases from raw data to highlight cleansed and complete data for reporting and machine learning. As data increases, Jack's team relies on Auto Loader to incrementally and…
…eansed and complete data for reporting and machine learning. As data increases, Jack's team relies on Auto Loader to incrementally and efficiently process new data files without any additional setup. And their data science team is focused on managing ML processes directly in MLf…
…g collaboration to develop new solutions such as the Data Science Portal (DSP). The DSP is a data science center of excellence, providing the company's customers with self-service access to a massive library of data and models, all while removing the complexities of provisioning clusters, preparing data and ensuring security. "Our Data Science Portal helps our clients cut through the noise and answer mor…
Onboarding approach
The Data Science Portal gives clients self-service access to a library of data and models via a lakehouse workspace, removing the complexity of provisioning clusters, preparing data and ensuring security, empowering citizen developers.
…g collaboration to develop new solutions such as the Data Science Portal (DSP). The DSP is a data science center of excellence, providing the company's customers with self-service access to a massive library of data and models, all while removing the complexities of provisioning clusters, preparing data and ensuring security. "Our Data Science Portal helps our clients cut through the noise and answer mor…
…swer more questions with enhanced data and analytical models," explained Jack. "Facilitated through a workspace in the lakehouse, we've created a culture of efficiency and productivity that has empowered our citizen developers like never before." Looking ahead to AI innovations in healthcare Through Databricks Data + AI Pla…
Implementation approach
Chose a platform built with AI in mind from the outset rather than a data-warehousing-only tool, then built the Data Science Portal as a center of excellence and plans to build an LLM-powered AI assistant trained on company data and healthcare claims data.
…team, Snowflake would have been a good fit for those specific requirements. But we're planning for the future that included AI, so we wanted to partner with the company that has the pedigree and technical track record to take us where we need to be." Milliman MedInsight uses Delta Lake as their optimized storage layer, providi…
…cks to support a strategic road map to an AI-driven future. Part of their plan? To build an AI assistant, powered by large language models (LLMs), for MedInsight that focuses on all the data unique to the company — domain expertise, documentation and training — and then training the LLMs with terabytes of healthcare claims data to help their clients make smarter decisions that impact the millions of health…
Business value
Milliman MedInsight has seen 15x to 35x improved workload performance, resulting in a 5x to 7x increase in the delivery of health insurance risk insights to customers, supporting the 300+ healthcare companies it works with. The company plans to build an AI assistant powered by large language models, trained on its domain expertise, documentation and terabytes of healthcare claims data.
…ster and more efficiently. And it all starts with the data. With the lakehouse, Milliman MedInsight has seen anywhere from 15x to 35x improved workload performance. What does that mean? As data is processed faster, the insights and predictions…
…and predictions that are served to the end users also accelerate. As a result, Milliman MedInsight has seen a 5x to 7x increase in the delivery of insights into health insurance risk to their customers, allowing them to make smarter decisions faster. Milliman MedInsight is solving healthcare data needs not only now, but with com…
AI capabilities
Large Language Models, Predictive Analytics, Machine Learning
…cks to support a strategic road map to an AI-driven future. Part of their plan? To build an AI assistant, powered by large language models (LLMs), for MedInsight that focuses on all the data unique to the company — domain exp…
…en anywhere from 15x to 35x improved workload performance. What does that mean? As data is processed faster, the insights and predictions that are served to the end users also accelerate. As a result, Milliman MedInsight has seen a 5x to 7x increase in the delivery o…
Technology
Databricks Data + AI Platform, Delta Lake, Auto Loader, MLflow
…eansed and complete data for reporting and machine learning. As data increases, Jack's team relies on Auto Loader to incrementally and efficiently process new data files without any additional setup. And their data science team is focused on managing ML processes directly in MLf…
Deployment model
Cloud
…ears from now." Share this post Details Industry : Healthcare and Life Sciences Cloud : AWS , Azure Product : Delta Lake Ready to get started? Try Databricks for free Learn more a…
Deployment options
cloud
…ears from now." Share this post Details Industry : Healthcare and Life Sciences Cloud : AWS , Azure Product : Delta Lake Ready to get started? Try Databricks for free Learn more a…
Headline outcome
…man MedInsight CUSTOMER STORY Protecting people’s health and well-being with AI 35x Faster data pipelines 7x Faster insurance risk assessment The rapid advancement of AI is transforming the healthcare industry and improvi…
Use case type
Predictive operations
…en anywhere from 15x to 35x improved workload performance. What does that mean? As data is processed faster, the insights and predictions that are served to the end users also accelerate. As a result, Milliman MedInsight has seen a 5x to 7x increase in the delivery o…
