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Title

PrimAssist agile pilot in Măgurele, Romania tests a municipal AI assistant answering only from official documents, running on the municipality's own infrastructure

derived · high
…tly available. Instead of generating responses from general internet knowledge, the system was designed to answer questions exclusively on the basis of the municipality s own official documents . Every response is accompanied by references to its s…
…vered to the user. At the same time, privacy was treated as a core requirement: conversations are not stored, and the solution operates entirely within the municipality s own infrastructure, ensuring compliance with GDPR requirements. Promising Tec…

Description

Geseidl Consulting Group ran the PrimAssist agile pilot in Măgurele, Romania: an assistant that answers citizens' questions exclusively from the municipality's official documents with source references, passes each answer through a multi-agent verification process, does not store conversations and operates entirely within the municipality's own infrastructure. The pilot reported 100% meaningful responses, zero connection errors, no generic 'I don't know' answers and response times of 11 to 14 seconds.

derived · high
…estions exclusively on the basis of the municipality s own official documents . Every response is accompanied by references to its source, allowing citizens to verify where the information originates. To further reduce the risk of AI hallucinations, each response passes through a…
…re the information originates. To further reduce the risk of AI hallucinations, each response passes through a multi-agent verification process before it is delivered to the user. At the same time, privacy was treated as a core requirement: conversations are…
…ration is technically achievable. The validation delivered encouraging results: 100% meaningful responses Zero connection errors No generic “I don t know answers Average response times between 11 and 14 secon…
…0% meaningful responses Zero connection errors No generic “I don t know answers Average response times between 11 and 14 seconds While these figures highlight the robustness of the technical solution, they we…

Company

Măgurele municipality / Geseidl Consulting Group

derived · medium
…ial information? This challenge became the focus of the PrimAssist agile pilot, implemented by Geseidl Consulting Group in Măgurele, Romania . Rather than creating another conversational chatbot, t…

Country

Romania

derived · high
…a Serbia Slovakia Back to DRP website Get in touch Can Municipal AI Be Trusted? Lessons from an Agile Pilot in Romania *]:!text-black "> Artificial intelligence is rapidly finding its way into publi…

Industry

Government & Public Sector

classification · high
…on and more efficient municipal services. Yet one fundamental question remains: can citizens trust AI when it provides official information? This challenge became the focus of the PrimAssist agile pilot, implemented by G…

Problem

Municipalities need to know whether citizens can trust AI when it provides official information, where accuracy and transparency are essential.

derived · high
…on and more efficient municipal services. Yet one fundamental question remains: can citizens trust AI when it provides official information? This challenge became the focus of the PrimAssist agile pilot, implemented by G…

Solution

The pilot answers questions exclusively on the basis of the municipality's own official documents, with every response accompanied by references to its source. Each response passes through a multi-agent verification process before delivery, conversations are not stored, and the solution operates entirely within the municipality's own infrastructure.

derived · high
…estions exclusively on the basis of the municipality s own official documents . Every response is accompanied by references to its source, allowing citizens to verify where the information originates. To further reduce the risk of AI hallucinations, each response passes through a…
…re the information originates. To further reduce the risk of AI hallucinations, each response passes through a multi-agent verification process before it is delivered to the user. At the same time, privacy was treated as a core requirement: conversations are…
…vered to the user. At the same time, privacy was treated as a core requirement: conversations are not stored, and the solution operates entirely within the municipality s own infrastructure, ensuring compliance with GDPR requirements. Promising Tec…

Implementation approach

Run as an agile pilot implemented by Geseidl Consulting Group in Măgurele, Romania; the source describes a pilot, not a full rollout.

derived · high
…ial information? This challenge became the focus of the PrimAssist agile pilot, implemented by Geseidl Consulting Group in Măgurele, Romania . Rather than creating another conversational chatbot, t…
…ial information the very principles that agile piloting is designed to validate before wider deployment. Download Report 14/07/2026 By Viktor Holy Share on social media: Smart News &…

Business value

The source reports technical validation results of 100% meaningful responses, zero connection errors, no generic 'I don't know' answers and average response times of 11 to 14 seconds, but says these were not the pilot's most important outcome. Its main finding was that answer quality depends more on a curated, well-structured knowledge base than on the model.

derived · high
…ration is technically achievable. The validation delivered encouraging results: 100% meaningful responses Zero connection errors No generic “I don t know answers Average response times between 11 and 14 secon…
…0% meaningful responses Zero connection errors No generic “I don t know answers Average response times between 11 and 14 seconds While these figures highlight the robustness of the technical solution, they we…
…generic “I don t know answers Average response times between 11 and 14 seconds While these figures highlight the robustness of the technical solution, they were not the pilot s most important outcome. The Real Innovation Lies in…
…One of the strongest insights generated by the agile piloting process was that the performance of municipal AI depends less on the language model itself and far more on the quality of the underlying knowledge base. The team concluded that carefully curated, structured and up-to-date municipal…

AI capabilities

Retrieval-Augmented Generation

classification · high
…estions exclusively on the basis of the municipality s own official documents . Every response is accompanied by references to its source, allowing citizens to verify where the information originates. To further reduce the risk of AI hallucinations, each response passes through a…

Headline outcome

derived · high
…ration is technically achievable. The validation delivered encouraging results: 100% meaningful responses Zero connection errors No generic “I don t know answers Average response times between 11 and 14 secon…
…estions exclusively on the basis of the municipality s own official documents . Every response is accompanied by references to its source, allowing citizens to verify where the information originates. To further reduce the risk of AI hallucinations, each response passes through a…

Use case type

Knowledge search

classification · medium
…tly available. Instead of generating responses from general internet knowledge, the system was designed to answer questions exclusively on the basis of the municipality s own official documents . Every response is accompanied by references to its s…
Capture details
Captured
12 Nov 2026, 06:02 UTC
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fetch-strip@1
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0fd32d2379d799bf4838bdc6301bf857c992d96f0a905c656853911c1c6ad772